Collections & AR Analyst
Roanoke, TX
Category: Finance and Accounting
Reference ID: 10081093
Shortcut: http://addisongroup.gosnaphop.com/KTpuMb
Job Title: Collections Specialist / AR Analyst
Industry: Accounting & Finance
Location: Roanoke, TX
Assignment Type: Direct Hire
Pay: $31.00 / Per hour (flexible based on experience)
Work Schedule: Monday–Friday, 8:00 AM–5:00 PM or 7:30 AM–4:30 PM | 100% On-Site
Benefits: This position is eligible for medical, dental, vision, and 401(k).
About The Company:
Our client is seeking a motivated and customer-focused Collections Specialist to join their established accounting team. This organization values professionalism, accuracy, and exceptional customer service. The ideal candidate will thrive in a collaborative, fast-paced environment and bring a proactive approach to managing customer accounts and resolving payment inquiries.
Job Description:
We are seeking an experienced Collections Specialist / Accounts Receivable Analyst to support a busy accounting department in Roanoke, TX. This role involves managing a high volume of customer accounts, monitoring outstanding receivables, and assisting with daily collections activities. The ideal candidate will possess excellent communication skills, strong attention to detail, and the ability to build positive relationships with customers while ensuring timely payments.
Key Responsibilities:
- Manage collection efforts across a large portfolio of customer accounts, ensuring consistent follow-up on outstanding balances.
- Support high-volume accounts receivable operations, including an environment that processes approximately 150 invoices daily.
- Communicate professionally with customers regarding unpaid invoices, billing inquiries, and payment arrangements.
- Research account discrepancies and work with internal teams to resolve invoicing and payment issues.
- Monitor aging reports and identify accounts requiring additional collection activity.
- Export, organize, and review financial data using Microsoft Excel to support AR reporting and account reconciliation.
- Maintain accurate records of customer interactions, account updates, and collection activities.
- Utilize accounting systems and customer payment portals to research transactions and track account status.
- Partner with the accounts receivable team to streamline processes and support department objectives.
- Provide exceptional customer service while maintaining a professional and solutions-oriented approach to collections.
Qualifications:
- Previous experience in accounts receivable, business-to-business collections, billing, or a related accounting function.
- Strong verbal and written communication skills with an emphasis on professionalism and customer satisfaction.
- Ability to manage a fast-paced workload involving a high volume of transactions and customer accounts.
- Proficiency in Microsoft Excel, including data exports, sorting, filtering, and basic reporting.
- Strong organizational skills with excellent attention to detail and the ability to manage competing priorities.
- Comfortable working across multiple software applications and learning new financial systems.
- Proven ability to resolve customer concerns and handle sensitive payment conversations professionally.
- Familiarity with online billing, invoicing, or customer payment portals is preferred.
Additional Details:
- Full-time, on-site position in Roanoke, TX.
- Flexible scheduling options within standard business hours.
- Collaborative accounts receivable team with supportive leadership.
- Competitive compensation with flexibility based on qualifications and experience.
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran, in accordance with applicable federal, state, and local laws. Reasonable accommodation is available for qualified individuals with disabilities upon request.
IND 002-003
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