Dispatcher
Los Angeles Metro Area, California
Category: Administrative
Reference ID: 10064993
Shortcut: http://addisongroup.gosnaphop.com/gBgEDy
Job Title: Dispatcher
Location: Los Angeles, CA (Onsite)
Industry: Logistics / Operations / Transportation Services
Pay:$21–$24 per hour
Type: Contract to hire
About Our Client: Addison Group is partnering with a rapidly growing client in the logistics and operations space. Due to increased demand and expansion, our client is adding to their dispatch team and is seeking reliable, adaptable professionals who thrive in fast-paced, high-volume environments.
Job Description: The Dispatcher serves as a key coordination point between drivers, internal operations teams, and external partners. This role is responsible for monitoring schedules, managing real-time changes, and ensuring timely and accurate execution of daily operations. The ideal candidate is comfortable working flexible schedules, multitasking under pressure, and communicating clearly in time-sensitive situations.
Key Responsibilities:
- Monitor schedules, live activity updates, and internal systems to track changes and priorities
- Dispatch drivers and adjust assignments to meet operational demands
- Communicate real-time updates related to delays, schedule changes, or urgent requests
- Serve as the primary point of contact for drivers during their shifts
- Provide clear instructions, timing updates, and location details
- Track delivery progress and escalate issues as needed
- Communicate with external partners regarding orders, changes, and service needs
- Prepare and organize dispatch paperwork, reports, and daily logs
- Verify order details, quantities, and special requirements for accuracy
- Collaborate with internal teams to ensure operational readiness
- Support shift handoffs by communicating outstanding items or priorities
- Follow all safety, security, and compliance guidelines
Qualifications:
- Willingness to work any shift, any day
- Ability to work 40+ hours per week as needed
- Prior customer service experience with a high level of professionalism
- Comfortable working in an extremely fast-paced environment
- Strong multitasking and organizational skills
- Proficient in Excel (skills will be evaluated during the interview process)
- Clear communication skills and strong attention to detail
This position may be eligible for medical, dental, vision, 401(k)
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
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