Medical CSR Supervisor
Boardman, OH
Category: Healthcare
Reference ID: 10068011
Shortcut: http://addisongroup.gosnaphop.com/0aHudd
Job Title: Medical CSR Supervisor
Location (city, state): Boardman, OH (Onsite)
Industry: Healthcare
Pay: $65,000 – $80,000 annually
Benefits: This position is eligible for Medical, 401k, and PTO
About Our Client:
Addison Group is hiring a Scheduling Supervisor on behalf of one of our healthcare clients located in Boardman, Ohio. This organization is experiencing continued growth and is expanding its leadership team to support high-volume scheduling, referral, and patient access operations. The client offers a collaborative, patient-focused environment with strong leadership support and modern onsite amenities.
Job Description:
The CSR Supervisor oversees all aspects of patient collections, customer service, and payment posting. The Supervisor will drive excellence by monitoring workflows, improving cash flow, and ensuring high levels of patient satisfaction while maintaining regulatory compliance.
Key Responsibilities:
- Ensure timely and accurate posting of all payments, adjustments, and denials (ERAs, lockbox, credit cards, etc.).
- Monitor and resolve unapplied cash, credit balances, and posting errors.
- Develop and report on KPIs regarding team productivity and accuracy.
- Identify opportunities for automation and process improvements.
- Ensure patient billing inquiries are handled promptly and professionally.
- Oversee patient statements, refunds, and financial assistance applications.
- Handle escalated patient concerns and complex billing issues.
- Manage relationships with external collection agencies.
- Monitor staff productivity, provide coaching, and support professional development.
- Manage schedules, payroll, and PTO requests.
- Implement denial prevention strategies and staff education.
- Collaborate with internal departments on strategic goals and projects.
Qualifications:
- Minimum of 2 years of leadership or supervisory experience
- Background in customer service, self pay or payment posting preferred
- Experience supporting revenue cycle operations or process improvement initiatives
- Strong communication, collaboration, and organizational skills
- Self-motivated leader who takes initiative and leads by example
Additional Details:
- Full-time, permanent position
- Onsite role in a professional office environment
- Schedule: 8:30am–5:00pm with flexible start time options
- EMR experience preferred (Meditech exposure a plus)
- Free onsite parking and public transportation access nearby
Perks:
- Medical benefits available shortly after start date
- 401(k) with company contribution
- PTO accrual beginning day one (up to 15 days PTO plus 7 paid holidays)
- Approximately three weeks of time off in the first year
- Onsite café, coffee options, and fitness center
- Supportive, family-oriented workplace culture
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
-
Revenue Cycle Supervisor
Centennial, CO
Job Title: Revenue Cycle Supervisor Location: Centennial, CO Industry: Healthcare Pay: $70,000 – $80,000 annually Benefits: This role is eligible for medical, dental, vision, PTO and 401k. About Our Client: Addison Group is working with one of our heal...
Recommended
-
Medical Payment Poster
Houston, TX
Job Title: Medical Payment Poster Location: Houston, TX – South Houston Area (Local Houston candidates only) Industry: Healthcare Pay: $23–$25 per hour Job Type: Contract Benefits: This position is eligible for medical, dental, vision, life insurance a...
Recommended
-
AP Supervisor – Corporate & Project Accounts Payable
Washington, DC
AP Supervisor – Corporate & Project Accounts Payable Type: Contract with Potential to Convert Pay Rate: $30 – $39 / hour | Conversion Salary: $70–$80K Location: Columbia, MD Schedule: 5 days onsite initially; long-term 1 WFH day (flexible timing) Hours...
Recommended
-
Medical Operations Manager
Cincinnati, OH
Job Title: Operations Manager Location: Shelby, OH 44875 Job Type: Full-Time | Exempt Industry: Healthcare / Emergency Medical Services Pay: $60000 – $70000 / Year Benefits: This position is eligible for medical, dental, vision, 401(k), and PTO. About ...
Recommended
-
Patient Care Coordinator
Freehold, NJ
Job Title: Patient Care Coordinator (Medical Secretary) Location (City, State): Freehold, NJ Industry: Orthopedics / Healthcare Pay: $21–$24 per hour depending on experience Benefits: This position is eligible for health, dental, vision, insurance, and...
Recommended
-
Medical Scheduler
Albany, GA
Job Title: Medical Scheduler Location: Albany, GA Compensation: $15 – $20 / hour Benefits: This position is eligible for medical, dental, vision, and 401(k). Job Description: Addison Group is currently seeking a Medical Scheduler on behalf of our clien...
Recommended
-
Insurance Verification Specialist
Phoenix, AZ
Job Title: Insurance Verification Specialist Location (city, state): Phoenix, AZ (Biltmore area) Industry: Healthcare / Insurance Pay: $20-21/hour About Our Client: Addison Group is actively hiring an Insurance Verification Specialist for one of our he...
Recommended
-
Pre-Registration Specialist
Albany, GA
Job Title: Pre-Registration Specialist Location: Albany, GA Compensation: $15 – $20 / hour Benefits: This position is eligible for medical, dental, vision, and 401(k) Job Description: Addison Group is partnering with a healthcare organization to hire P...
Recommended
-
Patient Financial Counselor
Edina, MN
Job Title: Patient Financial Counselor Industry: Healthcare Location (city, state): Minneapolis, MN Compensation: $22 - $26 / hour Benefits: This position is eligible for medical, dental, vision, and 401(k). Work Schedule: Monday – Friday, 8:00 AM – 5:...
Recommended
-
Community Health Worker
Austin, TX
Job Title: Community Health Worker (Guia) Location: Austin, TX (North Austin) Compensation: $25 – $30 / hour Benefits: This position is eligible for medical, dental, vision, and 401(k) Industry: Healthcare – Primary Care Work Schedule: Monday–Friday | ...
Recommended
-
Healthcare Coordinator
Wilmington, DE
Job Title: Healthcare Coordinator Location (city, state): Wilmington, DE Industry: Community Health / Healthcare Administration Pay: $15 – $17 / hour (based on experience) Benefits: The position is eligible for medical, dental, vision, and 401(k). Abou...
Recommended
-
HR Generalist
Washington, DC
Job Title: HR Generalist Industry: Professional Services / Government Contracting Location (city, state): Washington, DC (Hybrid) Assignment Type: Contract-to-Hire (anticipated 6-month contract; conversion based on performance) Pay: $28–$32/hour (depen...
Recommended
-
Denial Specialist, Coordinator
Albany, GA
Job Title: Denials Coordinator Location: Albany, GA Compensation: $18–$22/hour Hours: M-F starting between 7:00 AM–8:00 AM (consistent schedule required) Benefits: This position is eligible for medical, dental, vision, and 401(k). Addison Group is part...
Recommended
-
Electrical Operations Lead
Englewood, CO
Role: Electrical Operations Leader Opportunity Location: Denver, CO Pay: $90,000 - $120,000 / year Benefits: This role is eligible for Vision, Dental, Medical, 401K, PTO Overview: Our client is seeking an experienced operations professional to support ...
Recommended
-
Human Resources Administrator
Sterling, VA
Job Title: Human Resources Administrator Industry: Government Contracting / Defense Technology Location (City, State): Reston, VA Assignment Type: 6-month contract to hire Pay: $20–$22 per hour (depending on experience) Work Schedule: Monday – Friday |...
Recommended
-
Insurance Verification Specialist
Minnesota
Job Title: Insurance Verification Specialist Location (city, state): Shakopee, MN Hours: Monday-Friday 8AM-430PM Industry: Healthcare Pay: $20 - $25 per hour Job Description: The Patient Access Specialist plays a vital role in ensuring seamless access ...
Recommended
-
Accounting Manager
Los Angeles, CA
Role: Accounting Manager Location: Los Angeles, CA Compensation: $130,000 - $140,000 / year Benefits: This role is eligible for medical, dental, vision, PTO and matching 403B. Not many challenging and rewarding opportunities these days but THIS IS ONE!...
Recommended
-
Medical Assistant
Minnetonka, MN
Job Title: Medical Assistant Industry: Healthcare Location (city, state): Minneapolis, MN Compensation: $23-28/HR Benefits: This position is eligible for medical, dental, vision, and 401(k). Work Schedule: Monday – Friday, 8:00 AM – 5:00 PM Employment ...
Recommended
-
Bilingual HR Generalist
Charlotte, NC
Job Title: Bilingual HR Generalist Location: Charlotte, NC Schedule: Fully onsite, standard business hours Start Date: February 23, 2026 Compensation: $60,000 – $70,000 /year (approx. $28–$34/hour equivalent) Benefits: This role is eligible for medical...
Recommended
-
Administrative Assistant
Dallas Metro Area, Texas
Job Title: Administrative Assistant (Contract / Contract-to-Hire) Location: Dallas-Fort Worth, TX (100% Onsite) Compensation: $20 - $24 / hour (depending on experience) Benefits: This position is eligible for medical, dental, vision, and 401(k) Job Des...
Recommended
-
Executive Assistant – Part Time
Arlington, VA
Job Title: Executive Assistant – Part Time Industry: Nonprofit / Membership Association Location (city, state): Arlington, VA Assignment Type: Contract to Hire Pay: $32 – $34 / hour (depending on experience) Work Schedule: Onsite Tuesday, Wednesday, an...
Recommended
-
Office Coordinator
Denver, CO
Job Title: Office Coordinator Location: Denver, CO Industry: Real Estate Pay: $26– 30/hr Benefits: Eligible for Medical, Dental, Vision, 401K Contract-to-Hire About Our Client: Addison Group is hiring on behalf of our client, a well-established organiz...
Recommended
-
Dynamics 365 CRM Functional Consultant (Sales & Marketing)
Phoenix Metro Area, Arizona
Job Title: Dynamics 365 CRM Functional Consultant (Sales & Marketing) Location: Phoenix, AZ Job Type: Full Time Compensation: $130,000 - $150,000 / year (dependent on experience) Benefits: The position is eligible for medical, dental, vision, and life ...
Recommended
-
Senior Director of Product - IoT, Cloud - SF Area
San Mateo, CA
Title: Sr Director of Product Location: San Francisco Area (Onsite 5 days/week + Travel) Salary Range: $225000 - $280000 / Year + Bonus/Equity Benefits: Health, Dental, Vision, 401K, PTO, Relocation Assistance Sponsorship: No sponsorship offered About ...
Recommended
-
HR Manager
Dallas Metro Area, Texas
Job Title: HR Manager (Contract / Contract-to-Hire) Location: Dallas-Fort Worth, TX (100% Onsite) Compensation: $85000 - $100000 / year (depending on experience) Benefits: This position is eligible for medical, dental, vision, and 401(k) Job Descriptio...
Recommended
-
Patient Access Representative
Oak Brook, IL
Job Title: Patient Service Representative Location: Oak Brook, IL Compensation: $20 – $24 / hr (based on experience) Industry: Healthcare / Patient Support Type of Role: Contract-to-Hire Benefits: This position is eligible for medical, dental, vision, ...
Recommended
-
Front Desk Receptionist
New Jersey
Job Title: Front Desk Receptionist Location: Marlton, NJ Industry: Orthopedic Healthcare Pay: $19 - $21 / Hour Benefits: The position is eligible for medical, dental, vision, and 401(k). About Our Client: Our client is part of one of the largest and fa...
Recommended
-
Customer Experience Manager
Apex, NC
Job Title: Customer Experience Manager Location: Apex, NC Industry: Manufacturing Employment Type: Direct Hire Compensation: $100,000 - $120,000 Benefits: Medical, dental, vision, and 401(k) Addison Group is partnering with a manufacturing organization...
Recommended
-
Staff Accountant- Contract
Washington, DC
Position Highlights Type: Contract (Potential to Convert) Duration: 6–9 Months Pay Rate: $33–$39/hr Conversion Salary Range: ~$70–$80k Schedule: 40 hours/week Location: Hybrid — 2 days onsite per week Benefits: This position is eligible for medical, de...
Recommended
-
Bilingual Administrative Coordinator
Washington, DC
Job Title: Bilingual Administrative Coordinator Industry: Nonprofit / Community Services Location (city, state): Washington, DC Metro Area Assignment Type: Short-term contract (April 8 – April 17, 2026) Pay: $21/hr Work Schedule: 20 hours per week, ide...
Recommended