IT Support Technician

Oklahoma


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Type: Direct-Hire

Category: Information Technology

Reference ID: 10064219

Shortcut: http://addisongroup.gosnaphop.com/zu4ntD


Role:

IT Support Specialist

Location:

Oklahoma City

Pay Rate Range:

$60 – $70k year

Benefits:

The position is eligible for medical, dental, vision, and 401(k).

Are you looking for a growth opportunity for a reputable company with a positive work environment?

Our client is looking for an IT Support Specialist to join their team. Please contact us today to discuss this opportunity!

Key Responsibilities:

• Serve as the primary on-site technician for daily desktop, laptop, and device support

• Diagnose and resolve hardware, Windows OS, application, and connectivity issues

• Respond to and prioritize support requests to minimize downtime

• Build, image, and configure workstations and peripherals

• Assist with Microsoft ecosystem migrations including O365, OneDrive, and Azure AD

• Support rollout of cloud-based tools and modern authentication

• Identify opportunities for automation using scripting or deployment tools

• Create and maintain SOPs and system documentation

• Communicate technical updates to non-technical staff

• Coordinate with vendors and external partners for escalations

Required Skills and Qualifications:

• Minimum 5 years of hands-on IT support experience in a professional environment

• Proven experience troubleshooting desktop hardware, Windows OS, and business applications

• Experience with Microsoft 365 administration, Azure AD, OneDrive, or cloud migration projects

• Experience imaging devices, managing workstation inventories, and maintaining standards

• Strong written communication skills to create SOPs, documentation, and handoffs

• Ability to prioritize tasks effectively and balance day-to-day support with modernization initiatives

• Calm, reliable, and professional under pressure

• Legal authorization to work in the U.S. and ability to work on-site full time

Desired Attributes:

• Basic scripting skills (PowerShell, batch)

• Experience with endpoint management tools such as Intune or SCCM

• Background in desktop support combined with modernization initiatives

• Knowledge of endpoint security hardening and identity best practices

• Adaptable, self-motivated, and eager to contribute to modernization projects

Why choose Addison IT?

• Pay: We negotiate high salaries using U.S. Bureau of Labor Statistics

• Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses

• Permanent Employment: Many of Addison’s job openings lead to potential permanent employment

• Connections: You connect directly with hiring managers from renowned organizations

• Options: You are presented with multiple employment options near your home

• Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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