Desktop Support Technician
Oklahoma City, OK
Category: Information Technology
Reference ID: 10063739
Shortcut: http://addisongroup.gosnaphop.com/ViMPK7
Role:
Desktop Support Technician
Location:
Oklahoma City
Pay Rate Range:
$20 – $22.83 hour DOE
Benefits:
The position is eligible for medical, dental, vision, and 401(k).
Are you looking for a growth opportunity for a reputable company with a positive work environment?
Our client is looking for a Desktop Support Technician to join their team. Please contact us today to discuss this opportunity!
Key Responsibilities:
• Provide hands-on Tier 1 and Tier 2 desktop support in an onsite environment
• Troubleshoot and resolve hardware, software, printer, and basic networking issues
• Image, deploy, and configure desktop and laptop systems
• Install, configure, and support peripherals including monitors, docking stations, and projectors
• Deliver high-quality customer service and technical support to end users
• Diagnose and resolve issues related to operating systems and standard applications
• Escalate complex technical issues as needed while maintaining ownership of resolution
• Support day-to-day IT operations in a fast-paced, customer-focused environment
Required Skills and Qualifications:
• Bachelor’s degree with 2+ years of IT experience OR 72 months of relevant IT work experience
• Prior hands-on desktop support experience is required
• Experience providing Tier 1 or Tier 2 technical support
• Strong experience with hardware and software installations
• Experience with system imaging and deployment
• Printer support and troubleshooting experience
• Basic networking knowledge
• Strong customer service and communication skills
• Reliable, hard-working, and team-oriented mindset
Desired Attributes:
• Experience supporting users in an enterprise or academic environment
• Comfortable handling hardware-focused troubleshooting scenarios
• Professional demeanor with strong problem-solving skills
• Ability to handle challenging support situations calmly and effectively
• Motivated to grow within an IT support environment
Why choose Addison IT?
• Pay: We negotiate high salaries using U.S. Bureau of Labor Statistics
• Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses
• Permanent Employment: Many of Addison’s job openings lead to potential permanent employment
• Connections: You connect directly with hiring managers from renowned organizations
• Options: You are presented with multiple employment options near your home
• Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
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