Collections Specialist

Aurora, CO


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Type: Contract

Category: Finance and Accounting

Reference ID: 10067726

Shortcut: http://addisongroup.gosnaphop.com/ZViTpA


Collections Specialist - Aurora, CO (In-office)

Pay rate: $28-31/hr, DOE

Benefits: Please include verbiage for health/dental/vision/401K


Responsibilities:

  • Review and update daily credit ratings based on prior-day activity
  • Generate and manage daily follow-up lists using internal systems
  • Plan and execute a structured daily call schedule, completing 10–20 collection calls per day
  • Communicate with customers regarding account balances, payment status, and credit terms
  • Support internal teams with credit limit exceed requests and account inquiries
  • Issue collection correspondence, including reminder notices, pre-COD notifications, and demand letters
  • Maintain accurate customer account records, including updates to names, addresses, and tax status
  • Prepare accounts for escalation, including compiling credit data, invoices, and collection history documentation
  • Handle inbound calls to provide credit approvals and account information
  • Respond to management inquiries regarding account status and collection progress
  • Reconcile accounts and resolve discrepancies in a timely manner
  • Participate in regular account review meetings, including monthly accounts receivable reviews
  • Research account issues and process adjustments, including refunds, payment reapplications, and corrections
  • Investigate and document disputes, coordinate with appropriate departments for resolution, and track progress through completion

Systems:

  • DBS, Billtrust, Excel

Requirements:

  • 3+ years of commercial (B2B) collections experience
  • Associate's degree in Accounting preferred

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