Commercial B2B Collections Specialist
Houston, TX
Category: Finance and Accounting
Reference ID: 10066548
Shortcut: http://addisongroup.gosnaphop.com/pKcrgr
Job Title: Commercial B2B Collections Specialist
Location: Northwest Houston, TX
Compensation: $24–$25 / hour
Benefits: This position may be eligible for medical, dental, vision, and 401(k).
Job Summary
We are seeking a results-driven Commercial B2B Collections Specialist to join our finance team. This role is responsible for managing a portfolio of business accounts, monitoring outstanding receivables, and ensuring timely collection of payments from commercial customers. The ideal candidate has experience in business-to-business collections, strong communication skills, and the ability to work collaboratively with internal teams and customers to resolve billing or payment discrepancies.
Key Responsibilities
B2B Collections & Account Management
- Manage a portfolio of commercial customer accounts to ensure timely payment of outstanding invoices
- Contact customers via phone and email to follow up on past-due balances
- Maintain professional relationships with customers while enforcing payment terms
- Document all collection activity and customer communication in internal systems
Accounts Receivable Monitoring
- Review AR aging reports and identify delinquent accounts
- Prioritize collection efforts based on aging and risk level
- Research and resolve payment discrepancies, short payments, or disputed invoices
Payment Reconciliation
- Work closely with the accounting team to ensure accurate application of customer payments
- Investigate unapplied payments or account discrepancies
- Assist with account reconciliations and balance confirmations
Dispute Resolution
- Collaborate with billing, sales, and operations teams to resolve invoice disputes
- Ensure timely resolution of billing issues to facilitate payment
- Maintain accurate records of dispute status and resolution
Reporting & Administrative Support
- Provide updates on collection activity and aging trends to management
- Assist with month-end AR reporting and reconciliations
- Maintain organized documentation of customer communications and payment activity
- Support process improvements to increase efficiency within the collections process
Qualifications
- 2+ years of commercial B2B collections experience required
- Experience managing high-volume customer portfolios preferred
- Strong Excel skills (data entry, basic formulas; pivot tables a plus)
- Experience with ERP or accounting systems preferred
- Excellent communication, negotiation, and problem-solving skills
- High attention to detail and strong organizational abilities
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment
How to Apply
If you are an experienced B2B Collections professional looking to join a collaborative finance team with growth potential, we encourage you to apply.
Addison Group is an Equal Opportunity Employer.
Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
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