Bilingual Contact Center Representative
Addison, TX
Category: Administrative
Reference ID: 10061352
Shortcut: http://addisongroup.gosnaphop.com/NHHfiX
Job Title: Bilingual Call Center Representative
Location: Addison, TX
Work Schedule: Monday – Friday | 8:00 AM – 5:00 PM | Overtime required during peak times (1st and 15th of each month)
Type of Employment: Contract-to-Hire | Onsite
Compensation: $18 / Hour (contract)
Industry: Customer Service / Insurance
Benefits: This position is eligible for medical, dental, vision, and 401(k).
Job Description:
Addison Group is seeking a Bilingual Call Center Representative to join our client’s team in Addison, TX. This role involves supporting licensed agents by managing customer inquiries across phone, email, and occasional outbound calls. This is a fast-paced environment ideal for candidates with strong communication skills and a proactive work ethic.
Key Responsibilities:
- Manage incoming calls and respond to customer questions with professionalism and clarity
- Make occasional outbound calls to follow up on inquiries or provide updates
- Respond to emails from agents regarding services, policies, and account information
- Handle a daily workload of approximately 100 interactions (calls/emails combined)
- Accurately document account updates and interactions within internal systems
- Support agents with troubleshooting needs or system navigation assistance
- Collaborate with internal team members to resolve issues efficiently
- Stay informed about client products, services, and updates
Qualifications:
- 1+ year of experience in a customer service role (call center or similar environment)
- Bilingual in English and Spanish (required)
Addison Group is an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Reasonable accommodations are available for qualified individuals with disabilities upon request.
-
New Business Case Manager
Addison, TX
Job Title: New Business Case Manager Location: Addison, TX Compensation: $17 / Hour Type of Employment: Contract-to-Hire Benefits: This position is eligible for medical, dental, vision, and 401(k). Job Description: Addison Group is seeking New Business...
Recommended
-
Executive Assistant
Cypress, TX
Position Title: Administrative Assistant Location: Houston, TX Assignment Type: Direct Hire Compensation: $65 - 75k / Year Work Schedule: Monday–Friday, 8-5 pm Benefits: This position is eligible for medical, dental, vision, and 401(k). Position Summar...
Recommended
-
Recruiting Specialist (Bilingual)
Arlington, TX
Job Title: Recruiting Specialist (Bilingual) Location: Arlington, TX Work Schedule: Monday–Friday, 8:00 AM–5:00 PM Work Environment: Hybrid (onsite for first 90 days) Type of Employment: Direct Hire Compensation: $70,000–$80,000 annually Industry: Cons...
Recommended
-
Bilingual Human Resources Generalist
Dallas, TX
Job Title: Bilingual Human Resources Generalist Location (City, State): Dallas, TX Work Schedule: Onsite, Monday – Friday, 8 am – 5 pm Type of Employment: Direct Hire Compensation: $25/hr - $30/hr Industry: Manufacturing Benefits: This position is elig...
Recommended
-
Administrative Assistant
Dallas, TX
Job Title: Administrative Assistant Location (City, State): Dallas, TX Work Schedule: M – F, 8 – 5 Type of Employment: Contract to Hire Compensation: $19 - $20.50 / hour Industry: Real Estate Benefits: This position is eligible for medical, dental, vis...
Recommended
-
Healthcare Recruiter (Contract)
Southlake, TX
Healthcare Recruiter (Contract) Location: Southlake, TX (Hybrid – primarily remote with occasional onsite meetings) Work Schedule: Monday–Friday, 8:00 AM – 5:00 PM Type of Employment: Contract (6–8 months), potential for permanent employment based on p...
Recommended
-
Collections Specialist
Irving, TX
Job Title: Collections Specialist Location: Irving, Texas Compensation: $25 - $30 / hour Benefits: This position is eligible for medical, dental, vision, and 401(k). Job Summary We are seeking an experienced Collections Specialist to join our growing f...
Recommended
-
B2B Collections Specialist
Houston, TX
Job Title: B2B Collections Specialist Location: Houston, TX Compensation: $21-$25 / hour Benefits: This position may be eligible for medical, dental, vision, and 401(k). Job Summary We are seeking an experienced B2B Collections Specialist to join our g...
Recommended
-
Bilingual Recruiter
Austin, TX
Recruiter Employment Type: Contract-to-Hire Pay Rate: $28–$32/hour (Contract) Location: North Austin, TX Work Schedule: Monday-Friday, 8AM-5Pm Work Arrangement: Hybrid – onsite 2–3 days per week Start Date: ASAP Benefits: This position may be eligible ...
Recommended
-
Business Development Manager
Houston, TX
Addison Group - Business Development Manager Addison Group is one of the fastest growing private staffing firms in America that specializes in contract and direct hire staffing, as well as consulting services. We have made “Best of Staffing” lists for ...
Recommended
-
Executive Assistant
Houston, TX
Position Title: Administrative Assistant Location: Houston, TX Assignment Type: 3-month contract with potential for contract-to-hire Compensation: $75,000 - 90,000 depending on experience Work Schedule: Monday–Thursday, 8:00 a.m. – 5:00 p.m. and Friday...
Recommended
-
Customer Service Representative
Aurora, CO
Job Title: Customer Service Representative Location: Aurora, CO Assignment Type: Temp-to-Hire (with strong potential for conversion) Industry: Manufacturing / Engineering Services Pay: $19.00 – $21.50 /hour Work schedule: Monday–Friday, 8:00 AM – 5:00 ...
Recommended
-
Bilingual Human Resource Generalist (Spanish)
Austin, TX
Job Title: Bilingual HR Generalist (Spanish) Location: South Austin, TX Pay: $50,000 - $60,000/year + quarterly bonus potential Assignment Type: Contract-to-Hire Work Schedule: Monday–Friday, 8:30 a.m. – 4:30 p.m. Benefits: This position is eligible fo...
Recommended
-
Licensing Coordinator
Addison, TX
Job Title: Administrative Assistant Location: Addison, TX Compensation: $18 / Hour Type of Employment: Contract-to-Hire Benefits: This position is eligible for medical, dental, vision, and 401(k). Job Description: Addison Group is actively seeking a Ad...
Recommended
-
Medical Collector
San Antonio, TX
Job Title: Medical Collector Location: Austin, TX (Remote) - Must be based in Austin, TX Schedule: Monday–Friday, 8:00 AM–5:00 PM Pay: $24-28 / Hourly Benefits: This position is eligible for medical, dental, vision, and 401(k), About the Role A well-es...
Recommended
-
HR Assistant
Houston, TX
Title: HR Assistant Location: Houston, TX (100% in the office) Pay: $24 - $28 / HR Benefits: This position is eligible for Medical, Dental, Vision, and 401 (k) benefits. RESPONSIBILITIES: · Maintain digital and electronic records of employees. · Suppor...
Recommended
-
Business Development Associate
Austin, TX
Addison Group - Business Development Associate Addison Group is one of the fastest growing private staffing firms in America that specializes in contract and direct hire staffing, as well as consulting services. We have made “Best of Staffing” lists fo...
Recommended
-
Direct Hire Consultant
Dallas, TX
Addison Group is one of the fastest growing private staffing firms in America that specializes in contract and direct hire staffing, as well as consulting services. We have made “Best of Staffing” lists for multiple years and continue to enjoy many acc...
Recommended
-
Executive Assistant
North Richland Hills, TX
Job Title: Executive Assistant Location: North Richland Hills, TX Schedule: Monday–Friday, 8:00 a.m. – 5:00 p.m. Employment Type: Full-Time, Direct Hire Compensation: $80,000 – $95,000 annually Industry: Manufacturing Benefits: This position is eligibl...
Recommended
-
Bilingual HR Coordinator
Dallas, TX
Job Title: Bilingual HR Coordinator Location (City, State): Dallas, TX Work Schedule: M- F, 10 am – 7 pm Type of Employment: Contract to Hire Compensation: $20.00 - $22.00 / Hourly Industry: Manufacturing Benefits: This position is eligible for medical...
Recommended
-
Customer Service Representative
Dallas Metro Area, Texas
Job Title: Customer Service Representative Location: Addison, TX (75001) 100% onsite Industry: Customer Service / Call Center Pay: $17 - $17.50 / hour About Our Client: Our client is a well-established organization in Downtown Dallas looking to bring o...
Recommended
-
Skilled-Trade Recruiter
Dallas, TX
Job Title: Skilled-Trade Recruiter Location: Dallas, TX Work Schedule: Monday–Friday, 8:00 AM–5:00 PM Type of Employment: Direct Hire Compensation: $80000 – $90000 / Year Industry: Commercial Construction Benefits: This position is eligible for medical...
Recommended
-
Business Development Manager
Dallas, TX
The role of Business Development Manager (BDM) is primarily responsible for prospecting new clients for the division for which they are hired. BDMs must be able to research and identify prospective users of temporary or permanent staffing firms and dev...
Recommended
-
Buyer
Austin, TX
Buyer / Procurement Specialist Location: East Austin, TX | Hybrid (3 days WFH) Schedule: Monday–Friday, 8:00 AM – 5:00 PM Employment Type: 3-month contract (covering maternity leave) Pay: $40-50/hr Medical, dental, vision insurance, and 401(k) availabl...
Recommended
-
Junior Legal Assistant – Loan Document Processor
Dallas, TX
Job Title: Junior Legal Assistant – Loan Document Processor Location: Dallas, TX Work Schedule: Monday – Friday | 8:00 AM or 8:30 AM start | 8-hour workday with 1-hour lunch Type of Employment: Direct Hire Compensation: $60000 – $65000 / Year + Discret...
Recommended
-
HR Dispatcher
New York
Role: HR Dispatcher Location: Long Island City, NY Industry: Facilities Services Schedule: Monday–Friday | 6:00 AM–3:00 PM or 9:00 AM–6:00 PM Employment Type: Permanent Salary: $50,000 – $55,000 annually Benefits: This role is eligible for Medical, Den...
Recommended
-
Landscape Account Manager
Austin, TX
Job Title: Landscape Account Manager Location (city, state): Austin, TX Industry: Landscaping / Commercial Services Pay: $60,000 - $70,000 About Our Client: Addison Group is hiring on behalf of our client, a leading commercial landscaping services comp...
Recommended
-
Contact Center Representative
Frederick, MD
Job Title: Contact Center Representative (Participant Advocate) Industry: Healthcare / Benefits Administration Location: Rockville, MD (100% In Office) Assignment Type: 6-month contract-to-hire Pay: $23 – $27 / Hour (depending on experience) Work Sched...
Recommended
-
Customer Service Representative
Alexandria, VA
Job Title: Customer Service Representative Industry: Real Estate / Call Center / Home Services Location: Alexandria, VA (100% on site) Assignment Type: Contract (~6 months) Pay: $18-22/hour (commensurate with experience) Work Schedule: Monday–Friday | ...
Recommended
-
Licensing Specialist
Irving, TX
Job Title: Licensing Coordinator Location: Irving, TX Industry: Licensing Type of Employment: Contract to Hire Pay: $23-$25 / hour Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: Our client is seeking Lice...
Recommended