Self Pay Credits Temp
Mesquite, TX
Category: Healthcare
Reference ID: 10079370
Shortcut: http://addisongroup.gosnaphop.com/Beyviq
Position: Self-Pay Credits Specialist
Location: Remote
Pay Range: $23 – $24 per hour
Schedule: Monday – Friday, 8:00 AM – 5:00 PM
Employment Type: Contract (Approximately 6 Months)
Position Overview
Addison Group is hiring for our client, a leading healthcare organization, seeking a Self-Pay Credits Specialist to join its Revenue Cycle team. This position is responsible for reviewing patient accounts, researching credit balances, determining refund eligibility, and ensuring accurate resolution of self-pay account discrepancies.
The ideal candidate has experience in healthcare revenue cycle, enjoys problem-solving, and can confidently navigate insurance information, patient accounts, and reimbursement guidelines.
Key Responsibilities
- Review self-pay credit balances and determine appropriate account resolution
- Analyze Explanation of Benefits (EOBs) and insurance payments
- Interpret payer contracts and reimbursement guidelines
- Review complex account documentation to determine refund eligibility
- Research account discrepancies and identify root causes
- Resolve patient credit balances accurately and efficiently
- Communicate professionally with patients regarding refund questions when needed
- Collaborate with internal departments to resolve account issues
- Maintain detailed documentation of account activity and resolutions
- Ensure compliance with healthcare billing regulations and organizational policies
Required Qualifications
- Minimum 2 years of healthcare revenue cycle, collections, or self-pay account experience
- Strong understanding of insurance claim processing
- Ability to read and interpret Explanation of Benefits (EOBs)
- Knowledge of insurance coverage, patient responsibility, and reimbursement processes
- Excellent analytical and problem-solving skills
- Strong customer service and communication abilities
- Ability to manage multiple priorities while maintaining accuracy
Preferred Qualifications
- Previous experience in a hospital or healthcare system
- Experience with self-pay account management and patient refunds
- Collections experience focused on account resolution
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
#HC1
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