Patient Access Specialist
Chattanooga, TN
Category: Healthcare
Reference ID: 10078348
Shortcut: http://addisongroup.gosnaphop.com/ot6RYY
Job Title: Patient Access Specialist
Industry: Healthcare
Location (City, State): Chattanooga, TN
Compensation: $17 - $21 / hour (DOE)
Benefits: This position is eligible for medical, dental, vision, and 401(k) benefits.
Work Schedule: Full Time
About Our Client
Addison Group is partnering with our client to hire a Patient Access Specialist who is passionate about providing exceptional service while supporting the patient registration and scheduling process. This role is ideal for someone who enjoys working directly with patients, thrives in a fast-paced healthcare setting, and has experience navigating insurance verification and electronic medical records.
Job Description
Our client is seeking a detail-oriented professional to serve as one of the first points of contact for patients throughout the registration and appointment process. This individual will play an important role in ensuring patient information is accurate, insurance coverage is verified, and appointments are coordinated efficiently while delivering a positive patient experience.
Key Responsibilities
- Welcome patients in person and by phone while providing professional and courteous customer service.
- Coordinate new and existing patient appointments, including scheduling, rescheduling, and appointment confirmations.
- Complete patient registration and maintain accurate demographic and insurance information within the electronic medical record.
- Verify insurance eligibility, benefits, referrals, and authorization requirements prior to scheduled services.
- Discuss patient financial responsibilities, including copays, deductibles, and outstanding balances, and collect payments as appropriate.
- Obtain required consent forms and ensure all patient documentation is complete before services are provided.
- Collaborate with clinical staff, providers, and insurance representatives to support efficient patient care and resolve scheduling or coverage issues.
- Maintain accurate records while adhering to HIPAA guidelines and organizational policies.
- Utilize EMR/EHR systems to document patient information and support daily registration activities.
- Address patient questions and concerns with professionalism while helping resolve registration and insurance-related issues.
Qualifications
- High school diploma or GED required.
- Minimum of 1-2 years of experience in patient registration, medical scheduling, healthcare customer service, or a related role.
- Previous experience verifying insurance coverage and obtaining prior authorizations is required.
- Working knowledge of medical terminology and healthcare insurance processes.
- Experience using electronic medical record systems such as Epic, Cerner, or similar platforms preferred.
- Strong communication, organizational, and customer service skills.
- Ability to multitask while maintaining accuracy in a fast-paced clinical environment.
- Associate degree or healthcare-related certification is a plus.
Perks
- Competitive hourly compensation based on experience
- Medical, dental, vision, and 401(k) benefits
- Opportunity to join a collaborative healthcare team
- Gain experience with leading healthcare technology and systems
- Stable work environment with opportunities for professional growth
Additional Details
- This role is an excellent opportunity for healthcare professionals who enjoy helping patients navigate the registration process while ensuring accurate documentation and insurance verification. Candidates who are organized, service-oriented, and committed to delivering an exceptional patient experience are encouraged to apply.
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
#HC5
-
Patient Access Specialist - Pendleton
Pendleton, OR
Position: Patient Access Specialist - Pendleton, OR Location: Onsite in Pendleton, OR Pay: $17 - $24/ Hour DOE Benefits: This position is eligible for medical, dental, vision, and 401(k) Hours: 10am-8pm Tues-Thurs & rotating weekends & Mon-Fri 4:30pm-1...
Recommended
-
Patient Access Specialist - Williston, ND
Williston, ND
Position: Patient Access Specialist - Williston, ND Location: Onsite in Williston, ND Pay: $17 - $23/ Hour DOE Benefits: This position is eligible for medical, dental, vision, and 401(k) Hours: Su/Mo/Wed/Thu/Fri 3:30pm-12pm Job Description The Patient ...
Recommended
-
Patient Access Specialist
Tacoma, WA
Position: Overnight Patient Access Specialist - Tacoma, WA Location: Onsite in Tacoma, WA Pay: $17 - $24/ Hour DOE Benefits: This position is eligible for medical, dental, vision, and 401(k) Hours: 7:30pm-6am Job Description The Patient Access Speciali...
Recommended
-
Accounts Payable Specialist
Chattanooga, TN
Job Title: Accounts Payable Specialist Industry: Finance & Accounting Pay: $20 - $25 / hour Location (City, State): Chattanooga, TN Benefits: This position is eligible for medical, dental, vision, and 401(k) benefits Work Schedule: Full-time, business ...
Recommended
-
Emergency Department Registration Representative (OVERNIGHT)
Chicago Metro Area, Illinois
Job Title: Emergency Department Registration Representative Industry: Healthcare Administration / Patient Access Location: Chicago, IL Assignment Type: Contract-to-Hire Pay: $19.00 - $21.00 per hour Work Schedule: Full-Time, Overnight Shift, 11:00 PM -...
Recommended
-
Customer Service Representative
Phoenix, AZ
Job Title: Customer Service Representative Location: Phoenix, AZ Industry: Healthcare Pay: $17.50/hour About Our Client: Our client, a well-established healthcare provider in Phoenix, AZ, is seeking a dedicated Customer Service Representative. This is ...
Recommended
-
Surgery Scheduler
Houston, TX
Job Title: Surgery Scheduler Location: Houston, TX - Downtown Industry: Healthcare / Specialty Clinic Pay: $19–$22 per hour Job Type: Contract-to-Hire Benefits: This position is eligible for medical, dental, vision, life insurance and 401k. About Our C...
Recommended
-
Medical Customer Service Representative
Tulsa, OK
Job Title: Medical Customer Service Representative Location: Tulsa, OK Industry: Healthcare / Patient Financial Services Pay: $18 per hour Benefits: This position is eligible for medical, dental, vision, life insurance and 401k. About Our Client: Addis...
Recommended
-
Refunds Specialist
Charlotte, NC
Title: Refunds Specialist Location: Charlotte, NC Compensation: $21.00 – $28.00 per hour Benefits: This position is eligible for medical, dental, vision, and 401(k) benefits. About the Opportunity: Addison Group is seeking a Refunds Specialist on behal...
Recommended
-
Certified Medical Assistant
Lewisville, TX
Position: Medical Assistant Location: Flower Mound & Lewisville, TX (Onsite) Pay Range: $18–$22 per hour (based on experience) Schedule: Monday & Wednesday: Lewisville, TX | 7:00 AM – 5:00 PM Tuesday & Thursday: Flower Mound, TX | 7:00 AM – 5:00 PM Min...
Recommended
-
Referral Coordinator
Dallas, TX
Position: Referral Coordinator – Healthcare Pay: $18 – $20 per hour Job Type: Contract (2–3 Months) Location: Dallas, TX (Onsite) Schedule: Monday–Thursday, 8:00 AM–5:00 PM | Friday, 8:00 AM–12:00 PM Start Date: ASAP Benefits: This position is eligible...
Recommended
-
Bilingual Healthcare Coordinator
Wilmington, DE
Job Title: Bilingual Healthcare Coordinator Location: Wilmington, DE Industry: Community Health / Healthcare Administration Pay: $15.00 – $17.00 / Hour (based on experience) Benefits: The position is eligible for medical, dental, vision, and 401(k) ben...
Recommended
-
Patient Account Representative
Frisco, TX
Position: Medical Collector (Patient Accounts Representative) – Remote Pay: $18 –$20 per hour Job Type: Direct Hire Location: Fully Remote (Must reside in an approved state) Schedule: Flexible Scheduling Available Benefits: This position is eligible fo...
Recommended
-
Bilingual Patient Service Representative
Wilmington, DE
Job Title: Bilingual Patient Service Representative Location: Wilmington, DE Industry: Community Health / Healthcare Administration Pay: $15.00 – $17.00 / Hour (based on experience) Benefits: The position is eligible for medical, dental, vision, and 40...
Recommended
-
Bilingual Patient Service Representative
Wilmington, DE
Job Title: Bilingual Patient Service Representative Location: Wilmington, DE Industry: Community Health / Healthcare Administration Pay: $15.00 – $17.00 / Hour (based on experience) Benefits: The position is eligible for medical, dental, vision, and 40...
Recommended
-
Insurance Verification Specialist
Phoenix, AZ
Job Title: Insurance Verification Specialist (Contract-to-Hire) Location (city, state): Phoenix, AZ 85016 Industry: Healthcare / Revenue Cycle Pay: $19.00 – $21.00 / hour Benefits: Medical, dental, and vision coverage, 401(k), paid holidays and plus PT...
Recommended
-
Insurance Verification & Authorization Coordinator
Evesham, NJ
Position: Insurance Verification & Authorization Coordinator Location: Marlton, NJ Industry: Behavioral Health Pay: $26-$28/hour (based on experience) Benefits: This position may be eligible for medical, dental, vision, and 401(k). About Our Client Our...
Recommended
-
Billing Coordinator
Mendota Heights, MN
Job Title: Billing Coordinator Location: St. Paul, MN (This role requires onsite presence - only local residents of Minnesota will have their applicants considered) Industry: Healthcare Pay Rate: $23 - $25 per hour Benefits: This position is eligible f...
Recommended
-
Receptionist
Tampa, FL
Job Title: Receptionist Industry: Healthcare Location (City, State): Tampa, FL Assignment Type: Contract Pay: $18 / hr Work Schedule: Full-Time Benefits: This position is eligible for medical, dental, vision, and 401(k). About The Company: Addison Grou...
Recommended
-
Medical Receptionist
McLean, VA
Job Title: Medical Receptionist Type: Contract-to-Hire Location (city, state): McLean, VA Industry: Healthcare Pay: $20–$22/hr About Our Client: Addison Group is partnering with a well-established, high-end medical practice in the Tysons area. This bus...
Recommended
-
Medical Biller
Columbia, SC
Title: Medical Biller (Full Cycle) Location: Columbia, SC Compensation: $17.00 – $22.00 per hour Benefits: This position may be eligible for medical, dental, vision, and 401(k) benefits through Addison Group during the contract period. About the Opport...
Recommended
-
Collections Specialist (Medical)
Bethesda, MD
Job Title: Collections Specialist Type: Contract Location (city, state): Bethesda, MD Industry: Healthcare Revenue Cycle Pay: $20–$23/hr About Our Client: Addison Group is partnering with our client, a reputable healthcare organization, to identify a s...
Recommended
-
Patient Billing Representative
Camp Hill, PA
Job Title: Patient Billing Representative Location: Camp Hill, PA Industry: Healthcare – Hospital System Type: CTH Pay: $16.50 / Hour Benefits: The position is eligible for medical, dental, vision, and 401(k) About Our Client: A leading healthcare syst...
Recommended
-
Office Administrative Associate
Reston, VA
Job Title: Office Administrative Associate Industry: Nonprofit | Healthcare | Patient Advocacy Location (City, State): Reston, VA (100% Onsite) Assignment Type: Contract (August through end of the year) Pay: $19/hour Work Schedule: Monday–Friday, 10:00...
Recommended
-
Intake Manager
Charlotte-Gastonia-Rock Hill Metro Area, North Carolina
Role: Intake Manager Location: Charlotte, NC Compensation: $70,000 – $80,000 / Annually (based on experience) Bonus: Annual bonus opportunity beginning in 2027 Benefits: Comprehensive medical, dental, vision, PTO, 401(k), and additional employee benefi...
Recommended
-
Medical Customer Service Contractor
Oklahoma City, OK
Job Title: Medical Customer Service Contractor Location: Oklahoma City, OK Industry: Health Insurance Pay: $19.00 - $20.00/hour (DOE) Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: Addison Group is partne...
Recommended
-
Bilingual Medicaid Enrollment Specialist
New Haven, CT
Position: Bilingual Medicaid Enrollment Specialist Location: Remote Industry: Healthcare Technology / Patient Enrollment Services Pay: $24-30/hr Benefits: The position is eligible for medical, dental, vision, and 401(k) About Our Client Our client is a...
Recommended
-
Reimbursement Specialist
Westchester, IL
Job Title: Reimbursement Specialist – Liability Industry: Healthcare / Medical Billing Location: Westchester, IL (Hybrid) Assignment Type: Direct Hire Pay: $22 – $26 / hour (up to $27/hour based on experience) Work Schedule: Full-time, Monday–Friday wi...
Recommended
-
Medical Records Specialist
Illinois
Job Title: Medical Records Specialist Industry: Healthcare Location (City, State): Geneva, IL Assignment Type: Contract-to-Hire Pay: $19.00–$20.00 per hour Work Schedule: Monday–Friday, 8:00 AM–4:30 PM Benefits: This position is eligible for medical, d...
Recommended
-
Administrative Receptionist Part Time
Tulsa, OK
Job Title: Administrative Assistant / Receptionist Industry: Real Estate Location (City, State): Tulsa, OK Assignment Type: Part-Time Pay: $20/hr Work Schedule: Part-Time Benefits: This position is eligible for medical, dental, vision, and 401(k). Abou...
Recommended