Product Manager - SaaS
Chicago, IL
Category: Information Technology
Reference ID: 10067170
Shortcut: http://addisongroup.gosnaphop.com/Csm3Ze
Product Manager – SaaS
Location: Chicago, IL (Onsite 5 days per week)
Compensation: $120,000 – $160,000
Job Type: Full-Time
Benefits: Health, Medical, 401K, Commute, Long/Short Term Disability
A rapidly growing SaaS company transforming the manufacturing industry is seeking a Product Manager to help lead customer implementations and operational execution.
This role sits at the intersection of product, operations, and customer success and is responsible for ensuring enterprise customers successfully deploy and realize value from the platform.
You will work closely with product, engineering, and customer teams to translate complex operational challenges into scalable product solutions.
• Define system requirements based on business needs identified by the customer success team
• Design integrations between the platform and customer IT environments
• Translate complex operational workflows into product configurations
• Manage implementation timelines, WBS structures, and deliverables
• Coordinate stakeholders across customer organizations and internal teams
• Identify and solve operational issues during deployments
• Document best practices and operational insights to improve future implementations
• 3+ years in SaaS implementation, product operations, consulting, or similar role
• Strong analytical skills working with large data sets
• Experience with SQL, Python, Excel, or Google Sheets
• Ability to communicate complex technical and operational challenges to executive stakeholders
• Strong project management and stakeholder coordination skills
• Startup mindset and comfort working in fast-paced environments
Nice to Have
• Experience with manufacturing systems or supply chain platforms
• ERP or system integration experience
• SaaS startup experience
Additional Requirements
• Must be U.S. Citizen or Green Card holder
• Must be able to obtain a low-level security clearance
• Must be able to work onsite in Chicago 5 days per week
| Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request. |
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