Patient Access Coordinator (Early Shift)
Austin, TX
Category: Healthcare
Reference ID: 10071493
Shortcut: http://addisongroup.gosnaphop.com/S6Di95
Patient Access Coordinator (Contract-to-Hire)
Location: Austin, TX
Schedule: Monday–Friday, 5 AM-2 PM
Pay: $22-26/hour
Benefits: This position is eligible for medical, dental, vision, and 401(k).
About Our Client
Our client is a high-volume surgical center in Austin, TX supporting multiple physicians and a busy patient population. The center is committed to delivering compassionate, respectful, and family-centered care while creating a high-quality, service-oriented experience for every patient and family. The team values collaboration, accountability, and a strong patient-first approach.
Job Description
The Patient Service Coordinator will support front desk operations in a fast-paced surgical center environment. This role is responsible for creating a smooth patient experience from check-in through check-out while assisting with scheduling, payment collection, insurance verification, and patient chart preparation. The ideal candidate is highly organized, detail-oriented, and comfortable supporting multiple front office priorities throughout the day.
Key Responsibilities
- Greet patients and manage check-in/check-out processes
- Answer inbound calls, address patient questions, and transfer calls appropriately
- Schedule appointments and support front desk communication
- Collect copays, deductibles, and patient balances as needed
- Call patients prior to visits to review or collect payment information
- Verify patient demographics and insurance information
- Scan and upload patient documentation
- Prepare and manage patient charts throughout the day
- Review charts for accuracy and follow up on missing information
- Support the front office team and jump in where needed
Qualifications
- Minimum of 1 year of recent medical front office experience required
- Experience with check-in/check-out, scheduling, insurance verification, and payment collection is required
- Experience collecting higher patient balances preferred
- Primary care, specialty clinic, or surgical center experience preferred
Additional Details
- Contract-to-hire opportunity
- Free onsite parking
- Business casual dress code
- Full-time weekday schedule
- Early morning availability required
Perks
- Strong team support with cross-trained staff
- Managers are hands-on and willing to jump in to support the team
- Collaborative and patient-focused environment
- Opportunity to learn more complex front office and surgical center workflows
- Stable full-time schedule with hours capped around 40 per week
If you’re looking to join a supportive healthcare team where you can make an immediate impact, apply today!
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
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