Customer Service Representative
Austin, TX
Category: Administrative
Reference ID: 549537
Shortcut: http://addisongroup.gosnaphop.com/Ox4NzP
Job Title: Customer Service Representative
Industry: Customer Support / Call Center
Location (City, State): Austin, TX (Onsite)
Compensation: $18 – $20 per hour
Benefits: This position is eligible for medical, dental, vision, and 401(k).
Work Schedule: Full-time | Onsite | Contract-to-Hire
About Our Client:
Addison Group is partnering with one of our clients to find a dependable and customer-focused Customer Service Representative. This opportunity is ideal for someone who thrives in a fast-paced, high-volume environment and is eager to grow into a long-term role.
Job Description:
The Customer Service Representative will serve as the primary point of contact for customers, handling a high volume of inbound calls while delivering timely and professional support. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently throughout the day.
Key Responsibilities:
- Respond to a high volume of incoming customer calls daily
- Assist customers with order inquiries, updates, and general concerns
- Address and resolve customer issues with professionalism and empathy
- Accurately document interactions and maintain records in internal systems
- Meet or exceed established call and performance metrics
- Collaborate with internal teams to ensure customer satisfaction
Qualifications:
- At least 2 years of experience in a customer service or call center role
- Proficiency with Microsoft Office applications (Outlook, Word, Excel)
- Strong verbal communication and problem-solving skills
- Ability to multitask in a fast-paced, metrics-driven environment
- Reliable, punctual, and available to start quickly
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
-
Customer Service Manager
Irving, TX
Job Title: Customer Service Manager Location (City, State): Dallas, TX Work Schedule: M – F, 10:30 am – 7 pm Type of Employment: Direct Hire Compensation: $85,000 - $100,000 Industry: Professional Services Benefits: This position is eligible for a comp...
Recommended
-
Proposal Coordinator
San Antonio, TX
Job Title: Proposal Coordinator Location: San Antonio, TX (Hybrid – 2 days in office, 3 days remote after training) Pay: $18.00 - $19.00 / Hourly Assignment Type: Contract-to-Hire Benefits: This position is eligible for medical, dental, vision, and 401...
Recommended
-
Senior Distribution Leader
Irving, TX
Role: Senior Distribution Leader Location: Dallas, TX Pay: $180,000 – $250,000 / year Benefits: This role is eligible for comprehensive health benefits and 401(k) with a 6% employer match starting day one. A leading North American organization recogniz...
Recommended
-
Accounts Receivable (AR) Analyst
Houston, TX
Job Title: Accounts Receivable (AR) Analyst Location: Sugar Land, TX Compensation: $55,000 – $60,000 annually Benefits: This position is eligible for medical, dental, vision, and 401(k). Job Summary We are seeking an analytical and detail-oriented Acco...
Recommended
-
Assistant Property Manager
Plano, TX
Job Title: Assistant Property Manager Location: Plano, TX Work Schedule: Monday – Friday, standard business hours Type of Employment: Direct Hire Compensation: $65000 – $75000 / Year Industry: Commercial Real Estate / Property Management Benefits: This...
Recommended
-
Loss Control Clerk
Irving, TX
Job Title: Loss Control Clerk Location (City, State): Irving, TX Work Schedule: Full-Time | Onsite | Monday–Friday | 8:00 AM–5:00 PM Type of Employment: Direct Hire Compensation: $45,000 – $60,000 / year Industry: Wholesale Distribution Benefits: This ...
Recommended
-
Administrative Assistant
Converse, TX
Job Title: Administrative Assistant Location: Converse, TX Industry: Electrical Pay: $20 – $22 / hour Assignment Type: Contract-to-Hire Work Schedule: Monday–Friday | Standard business hours (schedule may vary based on business needs) Benefits: This po...
Recommended
-
Bilingual HR Manager
Dallas, TX
Job Title: Bilingual HR Manager Location: Dallas, TX Work Schedule: Monday – Friday | Three days: 8:00 AM – 5:00 PM | Two days: 10:00 AM – 6:00 PM Type of Employment: Direct Hire Compensation: $80,000 – $85,000 annually, plus bonus opportunity Industry...
Recommended
-
Recruiter
Irving, TX
Job Title: Recruiter Location (City, State): Dallas, TX Work Schedule: Monday – Friday, 8:00 AM – 5:00 PM Type of Employment: Full-Time Compensation: $75,000 - $95,000 Industry: Manufacturing Benefits: This position is eligible for comprehensive medica...
Recommended
-
Administrative Assistant
Austin, TX
Job Title: Administrative Assistant Location: Austin, TX (South) Assignment Type: Contract-to-Hire Pay: $50000 – $55000 / Year Work Schedule: Monday – Friday | 8:00 AM – 5:00 PM | Fully Onsite Benefits: This position is eligible for medical, dental, vi...
Recommended
-
Inside Sales Account Manager
Rockwall, TX
Job Title: Inside Sales Account Manager Location (City, State): Rockwall, TX Work Schedule: Monday - Friday, 8:00-5:00 CST Type of Employment: Direct Hire Salary: $50,000 - $65,000 / year Industry: Manufacturing Benefits: This position is eligible for ...
Recommended
-
Landscape Account Manager
Southlake, TX
Job Title: Landscape Account Manager Location: Southlake, Texas Industry: Landscaping / Commercial Services Pay: $70,000 - $75,000 + bonus eligible About Our Client: A leading commercial landscaping services company that provides design, development, m...
Recommended
-
Call Center Representative
Virginia
Job Title: Call Center Representative Industry: Financial Services / Professional Services / Call Center Location (city, state): Alexandria, VA (Onsite) Assignment Type: Contract | Approximately 2-3 months Pay: $18.00 - $21.00 per hour, commensurate wi...
Recommended
-
Payroll Specialist
Richardson, TX
Job Title: Payroll Specialist Location (City, State): Dallas, Texas Assignment Type: Contract Assignment Pay: $36 / hr Work Schedule: Full-Time | Standard Business Hours; Hybrid - in-office 3 days per week in Dallas, TX Benefits: This position is eligi...
Recommended
-
Residential Sales Representative
Austin, TX
Job Title: Residential Sales Representative Industry: Landscape Construction & Environmental Restoration Location (City, State): Austin, TX Assignment Type: Contract-to-Hire Pay: $30 / hour (Approx. $65,000–$74,000 annually upon conversion) Work Schedu...
Recommended
-
Recruiter
Fort Worth, TX
Job Title: Contract Recruiter Location: Fort Worth, TX Work Schedule: Monday-Friday, 7:00 AM – 4:00 PM (onsite) Type of Employment: Contract Compensation: $45 -$55 / Hour Industry: Oil & Gas Benefits: This position is eligible for medical, dental, visi...
Recommended
-
Talent Acquisition Specialist
The Woodlands, TX
Job Title: Talent Acquisition Specialist Location: North Houston, TX Pay: $36.00 - $43.00 / Per Hour Benefits: This position is eligible for dental, vision, medical, 401 (k) About the Role: Are you passionate about recruiting top talent and making an i...
Recommended
-
Principal Strategy - Business Data Analyst
Coppell, TX
Job Title: Principal Strategy – Business Data Analyst Location: Coppell, TX Pay: Full-Time Conversion: $135,000–$165,000 annually + bonus (target ~20%) + equity awards Work Schedule: Hybrid schedule: 4 days onsite, 1 day remote Benefits: Medical, Denta...
Recommended
-
Remote Support Tech
West Lake Hills, TX
Position: Remote Support Tech Location: Austin, TX Compensation: $27.00 / Per Hour Benefits: This position is eligible for medical, dental, vision, and 401(k). Position Overview: This candidate will be active in our client's Call Center queue taking ca...
Recommended
-
Patient Account Representative
Frisco, TX
Position: Medical Collector (Patient Accounts Representative) – Remote Pay: $18 –$20 per hour Job Type: Direct Hire Location: Fully Remote (Must reside in an approved state) Schedule: Flexible Scheduling Available Benefits: This position is eligible fo...
Recommended
-
Customer Service Representative
Denver Metro Area, Colorado
Job Title: Customer Service Representative Location: Greenwood Village, CO Industry: Property Management Pay: $22 – $25 / hour Benefits: This position is eligible for medical, dental, vision, and 401(k). 4-6+ week Contract with potential for extension ...
Recommended
-
Product Support Specialist
Allen, TX
Job Title: Product Support Specialist Location (City, State): Allen, TX Work Schedule: Monday – Friday | 8:00 AM – 5:00 PM Type of Employment: Direct Hire Compensation: $22.00 - $25.00 / hour Industry: Manufacturing / Building Materials Benefits: This ...
Recommended
-
Air Import Coordinator
DFW Airport, TX
Role: Air Import Coordinator Location: DFW Airport, TX Work Schedule: Monday – Friday, 9:00 AM – 5:30 PM (Fully Onsite) Rotating Sunday shift (approximately 3–4 hours onsite) Employment Type: Contract-to-Hire Compensation: $23 - $26/hr Industry: Logist...
Recommended
-
Senior Controls Technician
Houston, TX
Title: Senior Controls Technician (Building Automation Systems) Location: Dallas TX, San Antonio TX and Houston TX Salary: $95,000 - $115,000 / year Work Authorization: Must be authorized to work in the United States. Position is not eligible for spons...
Recommended
-
Administrative Assistant
Waco, TX
Job Title: Administrative Assistant Location (City, State): Waco, TX Work Schedule: Monday – Friday, standard business hours Type of Employment: Contract Compensation: $17/hr - $18/hr Industry: Professional Services Benefits: Dental/Vision/Health after...
Recommended
-
Administrative Assistant
McKinney, TX
Job Title: Administrative Assistant Location: Allen, TX Work Schedule: Monday – Friday, standard business hours Type of Employment: Contract Compensation: $18/hr - $20/hr Industry: Professional Services Benefits: This position is eligible for medical, ...
Recommended
-
Talent Acquisition Manager
Houston, TX
Job Title: Talent Acquisition Manager Location: Houston, TX Compensation: $110,000-$125,000-DOE Benefits: Medical, Dental, Vision, 401 (k) and PTO Talent Acquisition Manager: The Talent Acquisition Manager leads the organization's talent acquisition st...
Recommended
-
Legal Secretary
Dallas, TX
Job Title: Legal Secretary Location (City, State): Addison, TX Work Schedule: Monday – Friday, 8:00 AM – 5:00 PM (Onsite) Type of Employment: Direct Hire Compensation: $60,000 – $70,000 annually Industry: Legal Services Benefits: This position is eligi...
Recommended
-
Medical Scribe
Humble, TX
Job Title: Medical Scribe Location: North Houston, TX Industry: Healthcare / Specialty Clinic Pay: $18 - $22 per hour Job Type: Direct Hire Benefits: This position is eligible for medical, dental, vision, life insurance and 401k. About Our Client Addis...
Recommended
-
Bilingual Talent Acquisition Specialist
San Antonio, TX
Job Title: Bilingual Talent Acquisition Specialist Location: San Antonio, TX Industry: Construction Pay: $35 – $45 / hour Assignment Type: Contract-to-Hire Work Schedule: Monday–Friday | Standard business hours (schedule may vary based on business need...
Recommended