Medical Collections Specialist

Plano, TX


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Type: Contract-to-Hire

Category: Healthcare

Reference ID: 10066935

Shortcut: http://addisongroup.gosnaphop.com/nr6Ean


Position: Medical Collections Specialist

Location: Plano, TX (Remote with Initial Onsite Training)

Pay Range: $21–$24 per hour

Schedule: Flexible start time between 6:00 AM – 8:30 AM (must remain consistent once selected)

Employment Type: Contract-to-Hire

Openings: 1

Start Date: ASAP

 Benefits: This position is eligible for health, dental, vision, insurance, and 401(K).

Position Overview:

A leading healthcare organization is seeking a Medical Collections Specialist to support their Revenue Cycle team. This role focuses on insurance follow-up and collections, ensuring claims are resolved efficiently and accurately.

The department is structured with separate teams for billing, collections, posting, and IV, allowing this role to specialize in collections and claim resolution.

Key Responsibilities:

  • Follow up on submitted insurance claims including:
    • Paid
    • Underpaid
    • Denied
    • No response
  • Take appropriate action on claims through:
    • Insurance calls
    • Appeals and resubmissions
  • Work through assigned claim queues daily
  • Meet productivity expectations of:
    • 55 claims per day or 275 per week
  • Utilize payer portals and internal systems to track and resolve claims
  • Ensure timely and accurate resolution of outstanding balances

Required Qualifications:

  • 2+ years of medical collections experience
  • Experience with Medicare DDE (Direct Data Entry)
  • Strong understanding of insurance follow-up and denial resolution
  • Ability to meet daily productivity goals in a fast-paced environment

Preferred Qualifications:

  • Experience working with dialysis or renal care billing/collections
  • Familiarity with systems such as Waystar or similar claims platforms

Systems Used:

  • Medicare DDE
  • Waystar
  • Internal claims/work queue system
  • Payer portals

Work Environment:

  • Remote role after training
  • Initial 1–3 weeks onsite training in Plano, TX
  • Must reside in the DFW area for occasional onsite meetings or trainings
  • Structured, team-oriented revenue cycle department

Additional Details:

  • Contract-to-hire opportunity with potential for long-term growth
  • Fast-paced, production-driven environment
  • Strong emphasis on accuracy and follow-through

About the Organization:

A well-established healthcare provider specializing in dialysis and kidney care, supporting patients through both in-center and home treatment services.


Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.


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