Manager, Membership
Arlington, VA
Category: Administrative
Reference ID: 10082963
Shortcut: http://addisongroup.gosnaphop.com/6c4CiE
Role: Manager, Membership
Industry: Membership, Professional Associations, and Business Services
Location (city, state): Arlington, VA
Assignment Type: Direct Hire
Pay: $110,000 – $115,000 / year plus potential performance-based bonuses of $35,000–$52,500 per year, paid quarterly.
Work Schedule: M6nday–Friday, 8:00 AM–5:00 PM. Hybrid schedule with Tuesday–Thursday in the office and Monday and Friday working remotely.
Benefits: This position is eligible for medical, dental, vision, and 401(k).
About Our Client:
Addison Group is partnering with a well-established professional membership organization dedicated to helping business leaders strengthen their expertise, build meaningful connections, and drive organizational success. Our client provides educational programming, industry research, professional development, and advisory resources to support senior-level professionals and organizations.
Job Description:
Our client is seeking a strategic and results-oriented Manager, Membership to lead a team focused on business development, member engagement, and retention. This individual will oversee revenue performance within an assigned market segment while developing strategies to attract new members, strengthen existing relationships, and increase long-term membership value.
The ideal candidate is an experienced sales or membership leader who combines strategic thinking with hands-on team management. This person will play an important role in setting performance expectations, coaching employees, monitoring business results, and collaborating with senior leadership to support organizational growth.
Key Responsibilities:
- Lead, coach, and develop a team responsible for membership sales, business development, and ongoing member relationships.
- Oversee revenue generation across an assigned market segment, including new business, onboarding, membership expansion, engagement, and renewals.
- Track sales pipelines, performance metrics, forecasts, and progress toward revenue targets to identify opportunities for improvement.
- Develop strategies that strengthen member satisfaction, retention, participation, and long-term value.
- Support team members in engaging senior executives and business leaders to identify needs and recommend relevant membership solutions.
- Build a strong understanding of membership offerings and benefits to help the team communicate value effectively and address member questions.
- Collaborate with internal departments to improve the member experience and develop targeted programs, communications, and services.
- Coordinate training initiatives and professional development opportunities to strengthen team capabilities.
- Oversee recruitment, onboarding, and training to ensure new employees are prepared to contribute successfully.
- Establish clear performance expectations and provide ongoing coaching, feedback, and performance management.
- Partner with senior leadership and cross-functional teams to align sales execution with broader business objectives.
Qualifications:
- Bachelor's degree required.
- At least 7 years of experience managing sales, membership, business development, or a related team.
- Demonstrated success leading and developing a goal-oriented team in a performance-driven environment.
- Experience managing multiple direct reports, ideally within a larger sales or membership organization.
- Background in membership-based organizations, associations, or professional services strongly preferred.
- Experience supporting or managing relationships with large enterprise or Fortune 500 accounts is highly desirable.
- Strong understanding of sales performance metrics, pipeline management, forecasting, and revenue growth strategies.
- Proficiency with Microsoft Office applications and CRM platforms; Salesforce experience is a plus.
- Excellent communication and relationship-building skills, with the ability to engage confidently with senior executives.
- Strategic, analytical, and solutions-focused approach to problem-solving and business development.
- Ability to balance high-level business strategy with hands-on coaching and day-to-day team support.
Additional Details:
- Annual base salary of $110,000–$116,000.
- Opportunity to earn an additional $35,000–$52,500 annually in performance-based bonuses, paid quarterly.
- Full-time, 40-hour workweek.
- Hybrid work arrangement with three days in the office and two remote days per week.
- The anticipated start date is approximately two weeks after offer acceptance.
- Interview process includes an initial HR interview, a second-round interview with hiring managers, and a final in-person meeting with the VP.
Perks:
- Competitive base salary with significant performance-based earning potential.
- Hybrid work flexibility.
- Opportunity to lead and develop a team while making a measurable impact on organizational growth.
- Collaborative work environment with regular exposure to senior leadership.
- Strong emphasis on employee development, career progression, and continuous learning.
- Opportunity to contribute to strategic initiatives and influence business outcomes.
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
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