Customer Account Coordinator
Elk Grove Village, IL
Category: Administrative
Reference ID: 10079504
Shortcut: http://addisongroup.gosnaphop.com/GSoZS4
Job Title: Customer Account Coordination
Industry: Manufacturing
Location: Elk Grove Village, IL
Assignment Type: Direct Hire
Pay: $58000 - $62000 / Year
Work Schedule: Monday–Friday | Standard business hours | One remote day per week after training
Benefits: This position is eligible for medical, dental, vision, and 401(k).
About The Company:
Addison Group is hiring on behalf of our client, an established and expanding manufacturing organization. This is an excellent opportunity to join a collaborative team where you'll play a key role in supporting customers, managing accounts, and ensuring a seamless order fulfillment process.
Job Description:
We are seeking a customer-focused professional to manage client accounts and oversee the order lifecycle from entry through delivery. The ideal candidate thrives in a fast-paced manufacturing environment, enjoys building customer relationships, and works effectively across multiple departments to deliver exceptional service.
Key Responsibilities:
- Process and monitor customer orders using an ERP system to ensure timely fulfillment.
- Maintain accurate customer records and account information within CRM software.
- Serve as the primary point of contact for customer questions, order updates, and issue resolution.
- Partner with the sales team to support existing accounts and strengthen customer relationships.
- Coordinate returns, special requests, and ongoing order programs.
- Work closely with production, shipping, and logistics teams to meet customer expectations.
- Assist with shipping activities and order prioritization during high-volume periods.
- Develop a strong understanding of products to provide accurate information and recommendations.
- Ensure customer concerns are resolved promptly while maintaining a high level of satisfaction.
Qualifications:
- 1-3 years of customer service or account management experience within a manufacturing environment.
- Experience working with ERP and CRM systems such as SAP or Salesforce.
- Strong organizational skills with the ability to manage multiple priorities simultaneously.
- Excellent verbal and written communication skills.
- Detail-oriented with a proactive approach to problem-solving.
- High school diploma or equivalent required.
Additional Details:
- Business casual office environment.
- Comprehensive onboarding and hands-on training provided.
- Opportunity to contribute to a growing organization with long-term career potential.
Perks:
- Hybrid schedule with one remote workday each week.
- Supportive, team-oriented culture with cross-functional collaboration.
- Competitive salary and comprehensive benefits package.
- Stable, direct hire opportunity with room for professional growth.
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
#Admin2
-
Enterprise IT Project Manager
Elk Grove Village, IL
Title: Enterprise IT Project Manager Location: Chicagoland Area Salary Range: $125,000 – $150,000 Benefits: Medical, Dental, Vision, 401(k), PTO and comprehensive benefits Sponsorship: Position is not eligible for sponsorship A rapidly growing healthca...
Recommended
-
Accounts Receivable Lead
Fountain Valley, CA
Role: Accounts Receivable Lead Location: Fountain Valley, CA (Onsite) Pay: $30 - $38 / hour Benefits: This role is eligible for medical, dental, vision and 401k. We are seeking an experienced Accounts Receivable Lead for an opportunity in Orange County...
Recommended
-
Customer Service Officer
Apex, NC
Job Title: Customer Service Officer Industry: Manufacturing Location: Apex, NC Assignment Type: Direct Hire Pay: $65000 – $70000 / Year (flexibility up to $75,000 for highly qualified candidates) Work Schedule: Monday–Friday | 8:00 AM–5:00 PM | Fully O...
Recommended
-
Logistics Coordinator
Humble, TX
Job Title: Logistics Coordinator Location: Houston, TX Pay: $23-$24 Benefits: This position may be eligible for health, dental, vision, and 401(k) Type: Contract-hire The Logistics Coordinator is responsible for managing the day-to-day coordination of ...
Recommended
-
Customer Service Representative
Tampa, FL
Job Title: Customer Service Representative Industry: Customer Service / Distribution Location (City, State): Tampa, FL Assignment Type: Contract-to-Hire Pay: $17.00 to $23.00 per hour Work Schedule: Monday – Friday | Full-Time Benefits: This position i...
Recommended
-
Customer Service Representative
West Chicago, IL
Job Title: Customer Service Representative Industry: Manufacturing Location (City, State): West Chicago, IL Assignment Type: Contract-to-Hire Pay: $23.00 - $24.00 / hour (Opportunity for an increase upon permanent hire) Work Schedule: Monday - Friday |...
Recommended
-
AR Analyst
140 Broadway, NY
Role: Accounts Receivable Analyst Location: Downtown Manhattan, NY Pay: $24 - $27 / hour Hours: 35 - 40 hours per week, Fully in-office Benefits: This position is eligible for medical, dental, vision, and 401(K) Position Overview Our client is seeking ...
Recommended
-
Inside Sales Representative
Houston Metro Area, Texas
Position: Inside Sales Coordinator/Customer Service Rep Location: Houston, TX Employment: Contract to Hire Industry: Manufacturing Hours: M-Thurs 7:00am-4:00pm (Fridays - remote) Pay: $28.00 - $36.00 DOE Benefits: This position is eligible for medical,...
Recommended
-
Billing Specialist
Tacoma Metro Area, Washington
Job Title: Billing Specialist Location (city, state): Hybrid in Gig Harbor, WA Compensation: $25 - $35 / hour Benefits: This position is eligible for medical, dental, vision, and 401(k). Qualifications: 2+ Years of Billing Experience- preferably dealin...
Recommended
-
Inside Sales Account Manager
Rockwall, TX
Job Title: Inside Sales Account Manager Location (City, State): Rockwall, TX Work Schedule: Monday - Friday, 8:00-5:00 CST Type of Employment: Direct Hire Salary: $50,000 - $65,000 / year Industry: Manufacturing Benefits: This position is eligible for ...
Recommended
-
Senior Accounts Receivable Specialist
Cerritos, CA
Position Title: Senior Accounts Receivable Specialist Location: Cerritos, CA (On-Site) Assignment Type: Permanent Hire Compensation: $28.00 - $31.00 per hour Work Schedule: Monday – Friday, 9:00 AM – 5:00 PM Benefits: This position is eligible for Medi...
Recommended
-
Patient Accounts, Customer Service Representative
Greenville, SC
Title: Patient Accounts / Customer Service Representative Location: Greenville, SC (Onsite) Compensation: $17.30 – $24.22 per hour Benefits: This position may be eligible for medical, dental, vision, PTO, and 401(k) benefits through Addison Group durin...
Recommended
-
Customer Service Account Management
Naperville, IL
Job Title: Account Management Representative Location (city, state): Naperville, IL (hybrid 3 days) Industry: Manufacturing Pay: $75,000 - $82,000 / Year based on experience Benefits: This position is eligible for medical, dental, vision, and 401(k) be...
Recommended
-
Accounts Receivable Specialist
Dallas Metro Area, Texas
Job Title: Accounts Receivable Specialist Location: Dallas, TX Assignment Type: Full-Time | Direct Hire Pay: $55,000 - $60,000 / Annually Work Schedule: Monday–Friday, 8-hour daytime shift (On-site) Benefits: This position is eligible for medical, dent...
Recommended
-
Customer Service Representative
Aurora, CO
Job Title: Customer Service Representative Location: Aurora, CO Assignment Type: Temp-to-Hire (with strong potential for conversion) Industry: Manufacturing / Engineering Services Pay: $19.00 – $21.50 /hour Work schedule: Monday–Friday, 8:00 AM – 5:00 ...
Recommended
-
Customer Service Representative
Austin, TX
Job Title: Customer Service Representative Industry: Customer Support / Call Center Location (City, State): Austin, TX (Onsite) Compensation: $18 – $20 per hour Benefits: This position is eligible for medical, dental, vision, and 401(k). Work Schedule:...
Recommended
-
Proposal Engineer
Irwin, PA
Position Title: Proposal Engineer Location: East Pittsburgh, Irwin Contract to Hire: Pay Rate: $30.00 - $33.65 / Per Hour / Range Based on Experience Benefits: This position may be eligible for medical, dental, vision, and 401(k). Our client who is a m...
Recommended
-
Site Accountant
Walterboro, SC
Job Title: Site Accountant Location: Walterboro, SC (100% Onsite) Compensation: $60,000 – $75,000 Benefits: This position is eligible for medical, dental, vision, and 401(k). Are you looking for a growth opportunity with a stable manufacturing organiza...
Recommended
-
Administrative Assistant
Dallas Metro Area, Texas
Job Title: Administrative Assistant Location: Dallas, TX Work Schedule: Monday – Friday, 8:00 AM – 5:00 PM Type of Employment: 6-Month Contract Compensation: $22.00 - $24.00 / Hourly Industry: Administrative Support Benefits: This position may be eligi...
Recommended
-
Senior Staff Accountant
Tulsa, OK
Job Title: Senior Staff Accountant Industry: Manufacturing / Distribution Location Tulsa, OK Pay: $60,000 - $75,000 Work Schedule: Monday–Friday | Full-Time | Onsite Benefits: This position is eligible for medical, dental, vision, and 401(k). About The...
Recommended
-
Landscape Account Manager
Hamilton Township, NJ
Job Title: Landscape Account Manager Location (city, state): Hamilton, NJ Industry: Landscaping / Commercial Services Pay: $60,000 - $70,000 About Our Client: Addison Group is hiring on behalf of our client, a leading commercial landscaping services co...
Recommended
-
Landscape Account Manager
Jacksonville, FL
Job Title: Landscape Account Manager Location (city, state): Jacksonville, FL Industry: Landscaping / Commercial Services Pay: $60,000 - $70,000 About Our Client: Addison Group is hiring on behalf of our client, a leading commercial landscaping service...
Recommended
-
Assistant Property Manager
Plano, TX
Job Title: Assistant Property Manager Location: Plano, TX Work Schedule: Monday – Friday, standard business hours Type of Employment: Direct Hire Compensation: $65000 – $75000 / Year Industry: Commercial Real Estate / Property Management Benefits: This...
Recommended
-
Logistics Coordinator
Bethlehem, PA
Job Title: Logistics Coordinator Location: Bethlehem, PA Job Type: Contract-to-Hire Compensation: $19-20/hr Benefits: Medical, Dental, Vision, 401k Our client is a well-established logistics and transportation company operating at a regional distributi...
Recommended
-
Insurance Follow-Up Representative
Greenville, SC
Title: Insurance Follow-Up Representative Location: Greenville, SC Compensation: $17.50 – $24.50 / hour Benefits: This position may be eligible for medical, dental, vision, and 401(k) benefits through Addison Group during the contract period. About the...
Recommended
-
Staff Accountant
Phoenix Metro Area, Arizona
Role: Staff Accountant Location: Scottsdale, Arizona Pay Rate: $27 - $31 /HR Internal Job ID: 10069686 Are you looking for a new opportunity in North Scottsdale? Our client, within the aviation industry, is seeking a Staff Accountant to join their team...
Recommended
-
Customer Operations Specialist
Deer Park, IL
Job Title: Customer Operations Specialist Industry: Biotechnology Location (City, State): Deer Park, IL Assignment Type: Contract to Hire Pay: $29-32/hr Work Schedule: Monday-Friday | 5:00 AM-1:30 PM Benefits: This position is eligible for medical, den...
Recommended
-
Landscape Account Manager
Southlake, TX
Job Title: Landscape Account Manager Location: Southlake, Texas Industry: Landscaping / Commercial Services Pay: $70,000 - $75,000 + bonus eligible About Our Client: A leading commercial landscaping services company that provides design, development, m...
Recommended
-
Product Support Specialist
Allen, TX
Job Title: Product Support Specialist Location (City, State): Allen, TX Work Schedule: Monday – Friday | 8:00 AM – 5:00 PM Type of Employment: Direct Hire Compensation: $22.00 - $25.00 / hour Industry: Manufacturing / Building Materials Benefits: This ...
Recommended
-
End User Support
Oklahoma City, OK
Job Title: End User Support Location: Oklahoma City, OK (Onsite with local travel) Pay Range: $20 - $22 / hour depending on experience Benefits: The position is eligible for medical, dental, vision, and 401(k). **Onsite requirement - Must be authorized...
Recommended