Billing Manager
Philadelphia, PA
Category: Healthcare
Reference ID: 10081192
Shortcut: http://addisongroup.gosnaphop.com/ZIg571
Job Title: Billing Manager
Industry: Healthcare – Revenue Cycle / Patient Financial Services
Pay: Salary, $70-85K depending on experience
Benefits: This position is eligible for medical, dental, vision, and 401(k).
About Our Client:
Our client is a leading healthcare organization seeking an experienced Revenue Cycle Manager to oversee Customer Service and Self-Pay Collections operations. This individual will be responsible for team performance, patient satisfaction, and the timely collection of patient accounts receivable.
Job Description:
The Manager – Single Billing Office will provide leadership, training, and operational oversight to Customer Service and Self-Pay Collections teams. This role will focus on maintaining a high level of customer satisfaction while ensuring accounts receivable is collected efficiently and in accordance with regulatory and payer requirements.
Key Responsibilities:
- Oversee day-to-day Customer Service and Self-Pay Collections operations.
- Lead, train, coach, and support team members to achieve departmental goals.
- Drive timely and effective collection of patient accounts receivable.
- Support resolution of complex patient billing and account inquiries.
- Ensure billing and collection activities comply with applicable regulatory and intermediary requirements.
Qualifications:
- Bachelor’s degree required; a combination of relevant education and experience may be considered in lieu of a degree.
- 5+ years of related healthcare revenue cycle experience, including several years in a supervisory or management capacity.
- 3+ years of healthcare accounts receivable and/or insurance claims processing experience.
- 3+ years of Epic
- 3+ years of Customer Service Management experience.
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