Application Engineer - Oracle XStore
Mattoon, IL
Category: Information Technology
Reference ID: 10061244
Shortcut: http://addisongroup.gosnaphop.com/TjKhgT
Job Title: Application Engineer – Oracle ERP & POS Systems (XStore)
Location: Hybrid – U.S. Based in the following states ONLY: NC, GA, KY, PA, OH, SC, VA, TN, MS, MD, IL, IN, AL, WV, FL, IN, MO
Sponsorship: Not available at this time
Job Type: Full Time Exempt
Salary Range: $85,000 – $90,000 annually + Bonus
Benefits: Medical, Dental, Vision, 401(k)
Job Description
We are seeking an experienced Application Engineer to oversee and enhance Oracle ERP and Point-of-Sale (POS) applications. This role supports key enterprise systems, including financial management, inventory, customer experience, supply chain, and analytics.
As a critical link between end users and technical teams, you’ll ensure the seamless design, customization, and optimization of core applications. The role is highly collaborative—working with business units, IT teams, 3rd-party vendors, and system implementers to improve performance, streamline processes, and support automation initiatives.
Key Responsibilities
- Act as liaison between business stakeholders and product development teams for Oracle ERP and POS (Xstore).
- Translate business requirements into scalable, technical solutions and document system workflows.
- Maintain and enhance application functionality including installation, upgrades, and customizations.
- Conduct gap analysis to identify unmet business needs and recommend system improvements.
- Monitor system performance, troubleshoot issues, and coordinate resolutions.
- Analyze business processes and identify automation or AI-driven optimization opportunities.
- Write SQL queries for data analysis, troubleshooting, and reporting.
- Create and maintain user documentation and training materials.
- Participate in all phases of the Software Development Life Cycle (SDLC).
- Collaborate with QA teams to ensure high-quality releases.
- Provide on-call and after-hours application support when needed.
- Stay up to date on evolving ERP and POS technologies and recommend new tools or strategies.
Qualifications
- Bachelor’s degree in Information Systems, Computer Science, or related field; or equivalent experience.
- 5+ years of application support experience, including at least 3 years supporting Oracle ERP solutions.
- Strong communication, collaboration, and documentation skills.
- Proficient in SQL and experienced with database management or scripting languages.
- Familiarity with reporting and business intelligence (BI) tools.
- Analytical, detail-oriented, and capable of working independently with minimal supervision.
- Comfortable working in a fast-paced, cross-functional environment.
- Ability to support end users in a professional, proactive manner.
- Willingness to participate in ongoing learning and after-hours support as needed.
If you're passionate about driving business efficiency through technology and enjoy being the go-to expert on enterprise systems, we’d love to hear from you.
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
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