Treatment Coordinator
Albany, NY
Category: Healthcare
Reference ID: 10081713
Shortcut: http://addisongroup.gosnaphop.com/znE2rm
Title: Dental Treatment Coordinator
Location: Albany, NY area (must be able to travel occasionally between nearby practice locations)
Compensation: $23–$27/hour, depending on experience
Industry: Dental / Healthcare
Benefits: The position is eligible for medical, dental, vision, and 401(k)
About the Opportunity:
Addison Group is partnering with a growing healthcare organization seeking Dental Treatment Coordinators to join their team. This is an excellent opportunity to become part of a fast-paced, patient-focused environment with strong team tenure and continued expansion.
Our client operates multiple busy practice locations and is looking for individuals who thrive in a high-volume setting while delivering exceptional patient support and administrative coordination.
Key Responsibilities:
- Act as a primary point of contact for patients and families seeking information about treatment options and services
- Guide patients through the treatment coordination process with professionalism and compassion
- Explain treatment recommendations, financial obligations, and payment options clearly and confidently
- Assist with scheduling appointments and coordinating care across multiple providers or specialty offices
- Maintain accurate and up-to-date patient documentation and records
- Help create a welcoming and positive experience for patients throughout their visit
- Support providers with administrative preparation related to consultations and treatment planning
- Provide general education regarding dental care, treatment expectations, and follow-up instructions
- Communicate effectively with patients to address questions, concerns, and common objections regarding treatment plans
Qualifications:
- Prior dental experience strongly preferred; candidates with medical office experience will also be considered
- Experience as a Dental Assistant or in patient coordination/customer-facing healthcare roles is a plus
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced clinical environment
- Stable work history and professional tenure preferred
- Familiarity with dental software systems such as Cloud9 is beneficial, but not required
- Comfortable working with a high volume of patient interaction daily
Additional Details:
- Schedule: Monday–Friday | 7:55 AM – 5:00 PM
- Occasional travel between practice locations in the Albany region (Albany, Delmar, Latham, East Greenbush, and Clifton Park)
Perks:
- Growing organization with strong internal culture and employee retention
- Collaborative and team-oriented office environment
- Opportunity for long-term growth and development
- Consistent weekday schedule with no overnight shifts
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