Administrative Office Assistant
Rockville, MD
Category: Administrative
Reference ID: 10066702
Shortcut: http://addisongroup.gosnaphop.com/SqXtaa
Job Title: Administrative Office Assistant
Industry: Employee Benefits / Administrative Services
Location (City, State): Rockville, MD
Assignment Type: Contract-to-Hire
Pay: $20–$22 per hour
Work Schedule: Monday–Friday, 8:00 AM – 5:00 PM
Fully onsite – 5 days per week
Benefits: This position is eligible for medical, dental, vision, and 401(k).
About Our Client:
Addison Group is partnering with our client, a not-for-profit healthcare benefits organization, to hire a Participant Advocate – Organizational Services. Our client values a welcoming and professional front-office presence and is committed to delivering an outstanding participant experience.
Job Description:
This role serves as the first point of contact for visitors and participants entering the office and provides comprehensive administrative support to the Organizational Services and Customer Service teams. The ideal candidate is detail-oriented, organized, and has a positive, friendly demeanor. This position involves high-volume document processing, front desk duties, and light office management tasks in a newly remodeled office environment.
Key Responsibilities:
- Greet visitors and ensure a professional, friendly front desk experience
- Answer and route incoming phone calls; take messages as needed
- Receive, date-stamp, and sort incoming mail; scan and index documents for proper workflow
- Maintain accurate electronic and physical filing systems
- Process enrollment forms and verify supporting documentation
- Input address changes and handle correspondence to ensure accurate record keeping
- Order and maintain office supplies; assist with facility requests
- Keep communal areas tidy and organized (kitchen, supply rooms, etc.)
- Assist with light office management and special projects as assigned
- Escalate participant-related concerns to the appropriate team member for resolution
Qualifications:
- 2+ years of office administration experience, including reception and front desk duties
- Experience handling high-volume data entry, scanning, and document management
- High school diploma required; college degree preferred
- Proficiency in Microsoft Office Suite
- Strong written and verbal communication skills
- Friendly, communicative, and positive office presence
- Dependable, detail-oriented, and able to multitask effectively
- Professional appearance and demeanor at all times
Additional Details:
Start Date: March 16
Department: Organizational Services
Reports To: Organizational Services Manager and Customer Service Manager
Team Size: 3 direct (2 remote in Georgia), 20–25 on-site
Company Size: 200+ employees
Interview Process: Typing test (40 wpm) and two interviews
Background Check: 7-year background check and drug screening required
Fully onsite – Rockville, MD office
Perks:
- Opportunity to work in a newly remodeled office space
- Positive and collaborative team environment
- Hands-on experience supporting participant-focused operations
- Light office management exposure
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
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