Account Director
Baltimore, MD
Category: Administrative
Reference ID: 10075780
Shortcut: http://addisongroup.gosnaphop.com/xkw3a8
Job Title: Account Director (Utilities & Energy)
Industry: Digital Consulting / Technology Services
Location: Remote (U.S.)
Assignment Type: Contract (Long-Term / Indefinite)
Pay: $40.00 - $45.00 per hour
Work Schedule: Full-time, Monday-Friday, approximately 9:00 AM - 5:00 PM (flexibility based on time zone)
Benefits: This position is eligible for medical, dental, vision, and 401(k).
About Our Client:
Addison Group is partnering with a leading digital consulting organization that helps enterprise clients solve complex business challenges through technology, strategy, design, and digital transformation initiatives. Their client portfolio includes organizations within the utilities and energy sectors, with a strong focus on innovation and long-term partnership development.
Job Description:
Our client is seeking an experienced Account Director to manage and expand a portfolio of utility and energy clients. This individual will serve as a strategic advisor to customers, drive account growth opportunities, and collaborate with internal teams to ensure successful client outcomes. This role is focused on relationship management, business development within existing accounts, and long-term client success.
Key Responsibilities:
- Manage a portfolio of utility and energy sector accounts, serving as the primary client contact for strategic initiatives and business discussions.
- Develop strong relationships with executive stakeholders and key decision-makers.
- Gain a deep understanding of client objectives, operational challenges, and long-term business goals.
- Lead regular account reviews and strategic planning sessions to strengthen partnerships and identify opportunities for growth.
- Partner with internal teams across delivery, product, marketing, and leadership functions to support client success.
- Identify opportunities for additional services, solutions, and account expansion within existing client relationships.
- Monitor account performance, analyze trends, and provide recommendations to improve overall client outcomes.
- Support contract renewals, negotiations, and account retention efforts.
- Maintain awareness of industry trends and market developments within the utilities and energy space.
- Participate in client meetings, conferences, and industry events as needed.
Qualifications:
- 5+ years of experience in Account Management, Client Services, Account Direction, or a related client-facing leadership role.
- 5+ years of experience supporting clients within the utilities and/or energy industry.
- Demonstrated success managing and growing B2B client relationships.
- Strong communication, presentation, negotiation, and relationship-building skills.
- Ability to develop strategic account plans and execute growth initiatives.
- Experience working cross-functionally with technical, operational, and business stakeholders.
- Strong analytical and problem-solving abilities with a data-driven mindset.
- Proficiency with CRM platforms and common business productivity tools.
- Experience supporting technology, SaaS, web, mobile application, or digital services engagements is preferred.
- Familiarity with Agile environments and collaboration platforms such as Google Workspace and Confluence is a plus.
- Self-starter who can work independently while contributing to a collaborative team environment.
Additional Details:
- Fully remote opportunity.
- Occasional travel required for client meetings, industry events, and business needs (estimated less than 25%).
- Position is being added to support continued growth within the organization.
- Interview process consists of multiple rounds with client services leadership and team members.
- Candidates should have a polished, professional presence and experience interacting with executive-level stakeholders.
- Strong tenure and relevant account management experience within the utilities and energy sector are highly preferred.
Perks:
- 100% remote work environment.
- Opportunity to support nationally recognized utility and energy clients.
- Long-term engagement with growth potential.
- Exposure to innovative technology and digital transformation initiatives.
- Collaborative and highly visible client-facing role.
- Competitive compensation and comprehensive benefits through Addison Group.
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
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