Sr Site Support Specialist

Fort Collins, CO


Apply Save

Type: Contract-to-Hire

Category: Information Technology

Reference ID: 10080517

Shortcut: http://addisongroup.gosnaphop.com/bDQ3UR


Title: Sr Site Support Specialist

Location: Fort Collins, CO

Pay Rate Range: $30-34 / hour

Benefits: This position is eligible for medical, dental, vision, and 401k.

 


We are seeking an IT Support professional to provide hands-on technical support within a fast-paced corporate environment. This position will focus on Tier 2/3 end-user support, Microsoft technologies, endpoint troubleshooting, access management, and day-to-day site technology needs.


Responsibilities

  • Provide advanced technical support for laptops, desktops, peripherals, mobile devices, and common business applications.
  • Troubleshoot Windows 10/11, Microsoft 365, connectivity, VPN, hardware, software, and user access issues.
  • Administer routine Active Directory functions, including user accounts, groups, permissions, and password-related issues.
  • Support Microsoft 365 user administration, licensing, email, and application troubleshooting.
  • Image, configure, deploy, and replace Windows endpoints.
  • Install and troubleshoot approved software, updates, and endpoint configurations.
  • Diagnose basic LAN, wireless, TCP/IP, and network connectivity issues.
  • Maintain accurate asset, inventory, and ticket documentation.
  • Escalate complex infrastructure issues while partnering with other IT teams and third-party support providers.
  • Assist with technology deployments, upgrades, and end-user improvement initiatives.
  • Provide occasional after-hours support when required.

Qualifications

  • 5+ years of hands-on IT support experience, ideally supporting Tier 2 and Tier 3 issues.
  • Strong Windows 10/11 and Microsoft 365 troubleshooting skills.
  • Hands-on experience with Active Directory accounts, groups, permissions, and access management.
  • Working knowledge of TCP/IP, wireless networking, VPNs, and endpoint security.
  • Strong PC hardware, software, imaging, and deployment experience.
  • Comfortable working directly with end users and resolving technical issues independently.
  • Strong communication, prioritization, and customer service skills.


Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.


IND 005-009

  • IT Administrator

    Oklahoma City, OK

    Job Title: IT Administrator Industry: Information Technology / Managed IT Services Location (city, state): Oklahoma City, OK Pay: $90,000–$110,000 annually Work Schedule: Monday–Friday, 8:00 AM–5:00 PM Benefits: This position is eligible for medical, d...

    Recommended

  • Desktop Support Technician

    Oklahoma City, OK

    Job Title: Desktop Support / Help Desk Technician Location (city, state): Oklahoma City, OK (onsite) Pay: $25.00–$28.00 per hour Work Schedule: Monday–Friday, 7:00 AM–5:00 PM, with an 8-hour shift scheduled within that window. No remote flexibility. Be...

    Recommended

  • Field Technician

    Oklahoma City, OK

    Role: Field Technician Location: Oklahoma City, Oklahoma (onsite) Pay Range: $40,000 - $65,000 / annually depending on experience Benefits: The position is eligible for medical, dental, vision, and 401(k). Must be authorized to work in the United State...

    Recommended

  • Desktop Support

    Oklahoma City, OK

    Role: Desktop Support Technician Position Type: Contract to Hire Location: Oklahoma City Pay Rate Range: $20.00 - $22.83/hour, Depending on Experience Benefits: You are eligible for medical, dental, vision insurance benefits, 401K Are you looking for a...

    Recommended

  • It Systems Support Analyst

    Wyoming

    IT Systems Support Analyst Location: New Castle, WY – Onsite Salary: $80K–$85K We are seeking an IT Systems Support Analyst to provide hands-on technical support for users and systems at a refinery location in New Castle, Wyoming, as well as support se...

    Recommended

  • IT Support Specialist

    Chicago, IL

    Role: IT Support Specialist Industry: Legal / Professional Services Location: Chicago, IL – Hybrid, 2 days onsite per week Assignment Type: Direct Hire Salary: $75,000 – $95,000 / year Benefits: This role is eligible for medical, dental, vision and 401...

    Recommended

  • UX Designer

    Fort Worth, TX

    Job Title: UX Designer Location: Dallas-Fort Worth Metroplex Pay: $90,000 -$115,000 / year Work Schedule: Hybrid | 3 days onsite per week (Tuesday-Thursday) Benefits: This position is eligible for medical, dental, vision, and 401(k). About The Company:...

    Recommended

  • Senior UX Researcher & Designer

    Fort Worth, TX

    Job Title: Senior UX Researcher & Designer Location (city, state): Fort Worth, TX Assignment Type: Direct Hire Pay: $110,000–$130,000 annually, plus a 7% target bonus and an employee stock ownership plan contribution valued at approximately 15% of annu...

    Recommended

  • Desktop Technician II

    Oklahoma City, OK

    Role: IT Support Analyst Position Type: Contract Location: Oklahoma City Pay Rate Range: $25-28/hourly Benefits: You are eligible for medical, dental, vision insurance benefits, 401K Are you looking for a growth opportunity for a reputable company with...

    Recommended

  • System Engineer

    Houston, TX

    Role: System Engineer Location: Houston, TX Pay Range: $130,000 - $135,000 / Annually Benefits: This position is eligible for medical, dental, vision and 401(k). About the Role We are seeking an experienced IT Systems Engineer to support and enhance a ...

    Recommended

  • Service Desk Technician

    The Woodlands, TX

    Role: Service Desk Technician Location: Carlsbad, NM Pay Range: $65 - $75 / hour Benefits: This role is eligible for medical, dental, vision and 401k. Position Summary: The IT Support Technician supports and maintains organizational computer systems, w...

    Recommended

  • Service Desk Technician

    New Mexico

    Role: Service Desk Technician Location: Carlsbad, NM Pay Range: $65 - $75 / hour Benefits: This role is eligible for medical, dental, vision and 401k. Position Summary: The IT Support Technician supports and maintains organizational computer systems, w...

    Recommended

  • UX Lead - Research & Insights

    Fort Worth, TX

    Job Title: UX Lead - Research & Insights Location: Dallas-Fort Worth Metroplex Salary Range: $100,000 - $120,000 / year, Bonus Eligible Work Schedule: Hybrid schedule; onsite Tuesday through Thursday Benefits: This position is eligible for medical, den...

    Recommended

  • Marketing Data Analyst

    Fort Worth, TX

    Job Title: Marketing Data Analyst Salary Range: $75K-$90K; Annual Bonus Included Location: Dallas-Fort Worth Metroplex Work Model: On-Site T-Th; Remote M and F Benefits: This position is eligible for medical, dental, vision, and 401K About The Company:...

    Recommended

  • Software Engineer

    Tulsa, OK

    Job Title: Software Engineer Location (city, state): Tulsa, OK Assignment Type: Contract Pay: $70–$85 per hour Work Schedule: Monday–Friday, 8:00 AM–5:00 PM; primarily onsite, with potential for limited hybrid flexibility after onboarding Benefits: Thi...

    Recommended

  • Network Engineer - Telephony

    Columbia, TN

    Network Engineer – VoIP/Telephony Focus Industry: Healthcare / Technology Location (city, state): Columbia, TN Assignment Type: 6-Month Contract-to-Hire Pay: $48/hour; Potential conversion salary: $85,000–$100,000 Work Schedule: Onsite during the contr...

    Recommended

  • Sr. Microsoft 365 Engineer

    Chicago, IL

    Role: Senior Microsoft 365 Engineer - Power Platform & Automation Industry: Professional Services / Information Technology Location: Chicago, IL – Hybrid Assignment Type: Direct Hire / Permanent Salary: $110,000 – $120,000 / year Work Schedule: Hybrid ...

    Recommended

  • UX Lead - Research & Insights

    Fort Worth, TX

    -Job Title: Senior Research & Insights Leader -Location: Fort Worth, TX -Pay: $100K-$125K -Work Model: 3 Days On-Site (T-Th); 2 Day Remote (M, F) -Benefits: This position is eligible for medical, dental, vision, and 401(k). About The Company: Our clien...

    Recommended

  • Desktop Support Technician

    Oklahoma

    Role: Tier 2 Support Technician Position Type: Contract to Hire Location: Oklahoma City Pay Rate Range: $25.00 - $34.00/hour Benefits: You are eligible for medical, dental, vision insurance benefits, 401K Are you looking for a growth opportunity for a ...

    Recommended

  • Service Desk Technician

    Washington, DC

    Position Title: Service Desk Technician Location: Washington, DC Assignment Type: Contract to Hire Pay Rate: $35 - $42 / hour Work Schedule: 5 Days Onsite Benefits: This position may be eligible for medical, dental, vision, and 401(k) benefits, dependi...

    Recommended

  • Infrastructure Specialist (onsite in Chantilly, VA & travel to travel to Fredericksburg, Norfolk, VA Beach)

    Chantilly, VA

    Position: Infrastructure Specialist ($70,000 - $80,000 / Annually) Location: Chantilly, VA (onsite) Work Schedule: Monday – Friday (5 Days on Site) Assignment Type: Direct Hire Salary Range: $70,000 - $80,000 / Annually Benefits: This position is be el...

    Recommended

  • Application Support Specialist

    Fort Worth Metro Area, Texas

    Job Title: Application Support Specialist Schedule: On-site Monday–Thursday, remote Fridays; 5–10% travel and occasional on-call rotation during busy seasons. Compensation: $50,000–$80,000 base salary + 10% bonus Role Overview: Our client is seeking an...

    Recommended

  • Remote SharePoint Developer

    Austin, TX

    Job Title: Remote SharePoint Developer Location: Remote Compensation: $60 / HR Benefits: This position is eligible for medical, dental, vision, and 401(k) The ideal candidate will have experience designing SharePoint Online environments, leading migrat...

    Recommended

  • Senior. Systems Engineer - Infrastructure & Cloud

    Houston, TX

    Title: Senior. Systems Engineer - Infrastructure & Cloud Location: Houston, TX Salary: $145,000 - $165,000 / year Sponsorship: Position is not eligible for sponsorship. Must be authorized to work in the United States. Benefits: This role is eligible fo...

    Recommended

  • Accounts Payable Specialist

    Fort Worth, TX

    Job Title: Accounts Payable Specialist Location (city, state): Fort Worth, TX Assignment Type: Direct Hire Pay: $24 – $25 / hour, based on experience Work Schedule: Full-time, in-office 4 days per week Benefits: This position is eligible for medical, d...

    Recommended

  • Project Engineer

    Oklahoma City, OK

    Role: Project Engineer Position Type: Contract to Hire Location: Oklahoma City Pay Rate Range: $33.65 - $38.46/hour Benefits: You are eligible for medical, dental, vision insurance benefits, 401K Are you looking for a growth opportunity for a reputable...

    Recommended

  • Linux

    Houston, TX

    Title Linux Systems Administrator Location Houston Metro - on -site 5 days a week Salary 120k Benefits Medical, Dental, Life, Eligible for PTO and discrestionary bonus Our client is seeking a hands-on Linux Administrator to support, maintain, and optim...

    Recommended

  • Senior UI-UX Designer

    Austin, TX

    Job Title: Senior UI/UX Designer Office Status: Hybrid if local to Austin (2 days in office to interview stakeholders, mentor and review designs with team) OR Remote if outside of the Austin Metro Pay: $25 - $75 / hour Benefits: This role is eligible f...

    Recommended

  • Enterprise Endpoint Engineer

    Dallas, TX

    Title: Enterprise Endpoint Engineer Location: Dallas, TX - Onsite 1 day a week Salary: $160k This position is not eligible for sponsorhip Benefits: Immediate eligibility for health and welfare benefits 401(k) savings plan with dollar-for-dollar match u...

    Recommended

  • Site Reliability Engineer

    Austin, TX

    Title: Site Reliability Engineer Hybrid Policy: 2 days in office. Location (city/state): Austin, Texas Compensation: $55 / HR Benefits: This position is eligible for medical, dental, vision, and 401(k). Required Experience: 1) Microsoft 365 Administrat...

    Recommended