Scheduling Administrator
Fairfax, VA
Category: Administrative
Reference ID: 10084413
Shortcut: http://addisongroup.gosnaphop.com/brnuZv
Job Title: Scheduling Administrative Coordinator
Industry: Engineering & Environmental Consulting
Location: Fairfax, VA
Assignment Type: Contract-to-Hire (C2H)
Pay: $15 – $17 / Hour
Work Schedule: Monday–Friday, 8:00 AM–5:00 PM (40 hours/week)
Benefits: This position is eligible for medical, dental, vision, and 401(k).
About The Company:
A Northern Virginia-based engineering and environmental consulting firm specializing in energy efficiency, sustainable building practices, and building performance. The company partners with homebuilders, developers, utilities, and government clients to provide energy audits, inspections, engineering services, and building certifications.
Job Description:
The Scheduling Administrative Coordinator will support the Field Operations Scheduling Department by helping coordinate daily schedules, managing scheduling data, and serving as a primary point of contact for internal and external clients. This position is ideal for someone who enjoys a fast-paced, customer-focused environment and takes pride in organization, accuracy, and providing excellent service.
Key Responsibilities:
- Assist with daily scheduling activities and answer incoming calls to the main office line.
- Maintain and manage scheduling data using Microsoft Excel and other platforms.
- Ensure scheduling information is accurate across multiple systems.
- Communicate with customers via phone and email to address scheduling needs and provide excellent service.
- Handle customer concerns, identify solutions, and follow up to ensure resolution.
- Identify scheduling conflicts or potential issues and communicate solutions.
- Maintain accurate files, records, and databases.
- Collaborate with Operations, management, and subcontractors to coordinate schedules and resolve issues.
- Cross-train with other departments to support team needs and project deadlines.
Qualifications:
- 2+ years of experience in scheduling, administrative support, or a related role.
- Strong customer service and professional phone communication skills.
- Experience handling a high volume of inbound and outbound calls.
- Comfortable managing approximately 70–100 calls per day during the off-season and 100–150 calls per day during peak season.
- Proficiency in Microsoft Office, particularly Excel, Outlook, Word, and SharePoint.
- Strong organizational skills and attention to detail.
- Ability to multitask, prioritize, problem-solve, and manage time effectively.
- Excellent written and verbal communication skills.
- Bachelor's degree in Business Administration or a related field preferred.
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
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