Landscape Account Manager

Prosper, TX


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Type: Direct-Hire

Category: Administrative

Reference ID: 10071307

Shortcut: http://addisongroup.gosnaphop.com/03lZ96


Job Title: Landscape Account Manager

Location: Dallas, Texas

Industry: Landscaping / Commercial Services

Pay: $70,000 - $75,000 + bonus eligible


About Our Client:

A leading commercial landscaping services company that provides design, development, maintenance, and enhancement solutions for a variety of clients. They pride themselves on delivering high-quality service and maintaining long-term client relationships.


Job Description:

We are seeking Account Manager to serve as the primary contact for commercial client accounts. This role focuses on relationship building, overseeing field operations, and ensuring the delivery of high-quality landscaping services including maintenance install, development, irrigation, hardscape, and more. You’ll drive client satisfaction, retention, and revenue growth while supporting and coaching field teams.


Key Responsibilities:

  • Serve as the main point of contact for commercial client accounts.
  • Conduct regular site visits to monitor service quality and client satisfaction.
  • Identify opportunities for enhancement projects and develop proposals.
  • Resolve client issues and address concerns proactively.
  • Partner with Operations and Branch leadership to ensure service expectations are met.
  • Monitor account renewals, financial performance, and profitability.
  • Manage and support hiring, training, and coaching of field crews.
  • Ensure compliance with all safety regulations and branch policies.
  • Maintain accurate records in CRM systems and assist with administrative reporting.


Qualifications:

  • 3+ years of experience in customer service, account management, or leadership, preferably in landscaping or a related service industry.
  • Strong client relationship management and communication skills.
  • Proven ability to lead, coach, and develop teams.
  • Proficiency with MS Office and CRM systems.
  • Associate’s degree in business or related field, or equivalent work experience.
  • Valid driver’s license
  • Background and MVR checks required


Additional Details:

  • Reports To: Branch Manager
  • Type: Full-time, On-site
  • Start Date: Typically within 2–3 weeks of 1st interview
  • Interview Process: 1st on-site with Branch Manager; 2nd virtual panel with leadership team


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