IT Support I-II

Irving, TX


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Type: Contract-to-Hire

Category: Information Technology

Reference ID: 10062867

Shortcut: http://addisongroup.gosnaphop.com/uXPC6a


Title: IT Support I-II

Location: Dallas, TX

Salary Range: $40K-$60K


We are looking to bring on a Help Desk candidate from a Tier I-Tier II perspective. This team helps support 300+ users ranging from corporate business users to field support. We support an average of 30-50 tickets a week providing top quality customer service. Support experience within O365 (MS Office, AD, Outlook, ect.), Windows, VPNs, and mobile support (Android/iOS) will be needed. Any experience with OSPF layers or certifications within Microsoft Technology Associate (MTA) and/or CompTIA A+ would be a plus.


Personality-wise we need a self-starter and someone who is eager to continually learn.

 

Top Skills:

-O365 Support (AD, Outlook, MS Office, ect.)

-Windows

-Mobile Support (Android/iOS)

-VPN


Plus:

-CompTIA A+

-MTA

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