Customer Service Specialist
St. Paul, MN
Category: Administrative
Reference ID: 10081998
Shortcut: http://addisongroup.gosnaphop.com/4bgX9p
Job Title: Customer Service Specialist
Location: St. Paul, MN (Hybrid Opportunity!)
Industry: Industrial/Manufacturing
Pay: $26-$29/hr
Benefits: This position is eligible for medical, dental, vision, and 401k
About Our Client:
Addison Group is hiring a Customer Support Specialist for our client, a well-established company in the industrial and manufacturing space. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is passionate about delivering exceptional customer service.
Job Description:
This role is responsible for managing customer inquiries, processing orders, maintaining accurate records, and supporting the sales team. The ideal candidate will have strong communication skills, a customer-first mindset, and the ability to handle multiple priorities with accuracy and efficiency.
Key Responsibilities:
- Oversee order entry from start to finish, ensuring accuracy and timely processing
- Communicate professionally with customers and internal teams regarding order status, inquiries, and resolutions
- Investigate and document returns, process customer concerns, and collaborate with internal teams as needed
- Maintain and update customer data within the CRM system, ensuring accuracy and integrity
- Monitor pricing, generate reports, and document any standard price adjustments
- Support sales and marketing initiatives, including lead generation, bid preparation, and execution of sales strategies
- Stay informed on product specifications to provide guidance and optimize customer solutions
Qualifications:
- 2-3 years of experience in customer support or order management; inside sales experience is a plus
- Previous experience in industrial, manufacturing, or a related industry is preferred
- High school diploma required; bachelor’s degree preferred but not mandatory
- Proficiency in Microsoft Office, particularly Excel; CRM experience is a plus (NetSuite preferred)
- Strong attention to detail, organizational skills, and ability to manage multiple priorities
- Customer-first mindset with strong communication and problem-solving abilities
Perks:
- Competitive pay with potential for overtime
- Hybrid work flexibility
- Collaborative and supportive team culture
- Opportunities for career advancement within the company
- Great Benefits package!
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
#Admin2
-
Inside Sales Representative
Eagan, MN
Job Title: Inside Sales Representative Location: Eagan, MN Industry: Manufacturing Pay: $20-$23 / per hour Benefits: This position is eligible for medical, dental, vision, and 401(k). Please note, this is an open ended contract position. Job Descriptio...
Recommended
-
Payroll Specialist
Oakdale, MN
Job Title: Payroll Specialist Location: St. Paul, MN (hybrid role; local candidates only) Pay Rate: $25.00 - $30.00 / hour dependent on applicable experience Benefits: This position is eligible for medical, dental, vision, and 401(k) We are seeking a d...
Recommended
-
Accounts Payable Specialist
Minneapolis, MN
Job Title: Accounts Payable Specialist Location: St. Louis Park, MN (hybrid role; local candidates only) Pay Rate: $25.00 - $30.00 / Per hour dependent on applicable experience Benefits: This position is eligible for medical, dental, vision, and 401(k)...
Recommended
-
Payroll Specialist
Saint Paul, MN
Position Title: Payroll Specialist Location: St. Paul, MN Compensation: $75,000–$80,000 Work Schedule: Monday–Friday, 40 hours per week Benefits: This position is eligible for Medical, Dental, Vision, and 401(k) Addison Group is partnering with an esta...
Recommended
-
Accounts Payable Specialist
Lake Elmo, MN
Position Title: AP Specialist Location: St Paul, MN Assignment Type: Permanent Hire Compensation: $28/hour Work Schedule: Monday–Friday, 40 hours per week Benefits: This position is eligible for Medical, Dental, Vision, and 401(k) Addison Group is part...
Recommended
-
Staff Accountant
Maple Grove, MN
Job Title: Sr. Staff Accountant Location: Golden Valley, MN (Hybrid schedule after training, only local candidates in Minnesota will be eligible for consideration) Compensation: $75,000 - $85,000 / year dependent on applicable experience Benefits: This...
Recommended
-
Freight Forwarder
Mendota Heights, MN
Role: Freight Forwarder Location: Mendota Heights, MN (Fully Onsite) Industry: Logistics Employment Type: Direct Hire Compensation: $25 – $29 / hour Schedule: Monday–Friday | 7:00 AM–4:00 PM or 8:00 AM–5:00 PM Benefits: Competitive benefits package inc...
Recommended
-
Support Specialist
Saint Paul, MN
Job Title: Support Specialist Location: Remote Industry: Healthcare Pay Rate: $40 - $45 / HR Benefits: This position is eligible for Medical, Dental, Vision, and 401K benefits. Job Description: We are currently hiring for a Support Specialist. Duties w...
Recommended
-
Product Support Specialist
Allen, TX
Job Title: Product Support Specialist Location (City, State): Allen, TX Work Schedule: Monday – Friday | 8:00 AM – 5:00 PM Type of Employment: Direct Hire Compensation: $22.00 - $25.00 / hour Industry: Manufacturing / Building Materials Benefits: This ...
Recommended
-
Client Success Manager
Elk Grove Village, IL
Job Title: Client Success Manager Industry: Supply Chain & Logistics Location (city, state): Elk Grove Village, IL Assignment Type: Direct Hire Pay: $60,000–$70,000 annually, plus a discretionary bonus based on individual and company performance Work S...
Recommended
-
Project Coordinator
Owatonna, MN
Role: Project Coordinator Location: Owatonna, MN Pay Rate Range: $28.00 - $30.00 / Hourly Internal Job ID: 10064728 Benefits: This position is eligible for medical, dental, vision, and 401(k). Are you looking for a growth opportunity for a reputable co...
Recommended
-
Medical Billing and AR Specialist
Mendota Heights, MN
Title: Medical Biller Location: St. Paul, MN, must be able to work on-site Industry: Healthcare Pay Rate: $23.00 - $29.00 / Hourly Benefits: This position is eligible for medical, dental, vision, and 401(k). Job Description: We are currently hiring for...
Recommended
-
Patient Financial Counselor
Edina, MN
Title: Patient Financial Counselor Location: Minneapolis, MN (must be able to work full on-site) Industry: Healthcare Pay Rate: $24.00 - $26.00 / Hourly Benefits: This position is eligible for medical, dental, vision, and 401(k). Job Description: We ar...
Recommended
-
Recruiter
Minneapolis, MN
Addison Group is one of the fastest growing private staffing firms in America that specializes in contract and direct hire staffing, as well as consulting services. We have made “Best of Staffing” lists for multiple years and continue to enjoy many acc...
Recommended
-
Account Manager III
Dallas, TX
Role: Account Manager III Location: Dallas, TX Work Schedule: Monday–Friday, 8:00 AM–5:00 PM; one Saturday per month, 8:00 AM–12:00 PM Type of Employment: Contract-to-Hire Compensation: $21.50 – $25.00/hour upon conversion to permanent employment, plus...
Recommended
-
Account Executive
Minneapolis, MN
At AIM Consulting, we are a focused, energetic group of people working together with passion, enthusiasm, and commitment to being an industry leader in technology consulting services. We lead by developing and maintaining long-term relationships with o...
Recommended
-
Project Manager - Commercial Construction
Lake Elmo, MN
Job Title: Project Manager - Commercial Construction Location: Lake Elmo, MN Job Type: Full-Time, Exempt Compensation: $100K - $130K + Bonus Benefits: This position is eligible for medical, dental, vision, 401(k), and PTO. Our client is a well-establis...
Recommended
-
Proposal Coordinator
Arlington, VA
Job Title: Proposal Coordinator Industry: Education / Public Sector Consulting Location (city, state): Arlington, VA Assignment Type: Contract to Hire Pay: $20 - $22 / hour (depending on experience) Work Schedule: Monday-Friday, 9am-5pm, 40 hours/week ...
Recommended
-
Customer Service Representative
Tampa, FL
Job Title: Customer Service Representative Industry: Customer Service / Distribution Location (City, State): Tampa, FL Assignment Type: Contract-to-Hire Pay: $17.00 to $23.00 per hour Work Schedule: Monday – Friday | Full-Time Benefits: This position i...
Recommended
-
Member Data Specialist
Chicago, IL
Job Title: Member Data Specialist Industry: Healthcare Location: Chicago, IL Assignment Type: Contract (Approximately 5 Months) Pay: $21–$24 per hour Work Schedule: Monday–Friday, 9:00 AM–5:00 PM | Hybrid (3 days onsite, 2 days remote) | 37.5-hour work...
Recommended
-
Customer Service & Data Entry Specialist
Rockwall, TX
Job Title: Customer Service / Data Entry Specialist Location: Rockwall, TX Work Schedule: Onsite, Monday through Friday, 8:00 AM – 5:00 PM Type of Employment: Contract-to-Hire Compensation: $21 – $23 / hour Industry: Manufacturing / Industrial Benefits...
Recommended
-
Customer Service and Inside Sales Representative
Stafford, TX
Job Title: Customer Service/Inside Sales Location: Houston, TX Pay: $24-$28 per hour Benefits: Medical Position Summary: Our client is seeking a highly detail-oriented Customer Service / Inside Sales Representative to join their team. This position wil...
Recommended
-
Service Manager
Vernon Hills, IL
Title: Service Manager Onsite: Monday-Friday Location: Northwest Suburbs - Chicagoland Salary: $90,000-$110,000 + Bonus Benefits: Healthcare, Dental, PTO, 401k Position Overview We are seeking an experienced Service Manager to lead all service operatio...
Recommended
-
Real Estate Specialist
Blue Bell, PA
Position Title: Real Estate Specialist Location: Blue Bell, PA Salary: $78,000 -$88,000 / YEAR Work Schedule: Full-time, approximately 8:30 AM to 5:30 PM (some flexibility to support a West Coast team) Benefits: This position is eligible for medical, d...
Recommended
-
Membership Specialist
District of Columbia
Job Title: Membership Specialist Industry: Nonprofit Association / Membership Organization Location: Washington, DC (Hybrid) Assignment Type: Contract (4-6 months) Pay: $27 - $30/ hour (commensurate with experience) Work Schedule: Monday–Friday | Stand...
Recommended
-
Contract and Proposal Specialist
Peoria, AZ
Job Title: Contract and Proposal Specialist Location (city, state): Peoria, AZ Compensation: $70,000 annually (Direct Hire) Industry: Defense Equipment Benefits: This position is eligible for medical, dental, vision, life insurance, disability coverage...
Recommended
-
Investor Onboarding Associate
Fort Worth, TX
Job Title: Investor Onboarding Associate Industry: Energy / Financial Services Location (city, state): Fort Worth, TX Assignment Type: Contract through January 2027 Pay: $20.00 per hour Work Schedule: Monday through Friday, 8:00 AM to 5:00 PM Benefits:...
Recommended
-
Customer Service Manager
Okarche, OK
Job Title: Customer Service Manager Location: Northwest Oklahoma City, OK Industry: E-Commerce Pay: $65,000 - $75,000 annually Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: Addison Group is partnering wi...
Recommended
-
Call Center Representative
Bethesda Metro Area, Maryland
Job Title: Call Center Representative Industry: Financial Services / Professional Services / Call Center Location (city, state): Rockville, MD (Onsite) Assignment Type: Contract | Approximately 2-3 months Pay: $18 - $20 / hour, commensurate with experi...
Recommended
-
Customer Service Representative
Chicago, IL
Job Title: Customer Service Representative Industry: Distribution/Manufacturing Location (city, state): Rosemont, IL Assignment Type: Contract-to-Hire Pay: $21 – $21.50 / hour Work Schedule: Monday–Friday; call center hours are 7:00 AM–7:00 PM. Start t...
Recommended