Customer Service Clerk
Illinois
Category: Administrative
Reference ID: 10071612
Shortcut: http://addisongroup.gosnaphop.com/O1Vn5C
Job Title: Customer Service Clerk
Location: Worth, IL
Industry: Nonprofit / Cemetery Services
Compensation: $45,000 – $52,000 annually
Work Schedule: Monday–Friday 8:15 AM–4:00 PM, Saturdays 9:00 AM–1:00 PM (6-day work week, onsite – 40hrs)
Benefits: This position is eligible for medical, dental, vision, and 401(k).
About Our Client:
Addison Group is hiring for our client, a mission-driven organization in the nonprofit cemetery services space that supports families through end-of-life planning and memorial services.
Job Description:
The Customer Service Clerk will support families and internal teams by managing administrative, customer service, and transactional functions related to cemetery services. This role requires a compassionate, detail-oriented professional who can manage sensitive interactions while ensuring accuracy in documentation, billing, and service coordination.
Key Responsibilities:
- Process and maintain records related to burial and memorial arrangements, including orders, permits, invoices, and supporting documentation
- Assist families with selecting cemetery services such as plots, crypts, niches, memorial options, and related offerings
- Support administrative processing for sales agreements, maps, records, and account documentation
- Manage billing tasks, payments, invoicing, and service-related correspondence
- Respond to customer inquiries in person and over the phone with professionalism and empathy
- Maintain and organize office supplies and records, including inventory tracking as needed
- Support mailing, data entry, and general administrative functions across service operations
- Perform additional clerical duties as assigned
Qualifications:
- 3+ years of experience in customer service, client support, or retail/office-based service roles
- Experience handling data entry, order processing, or transactional administrative work
- Comfortable managing phone-based customer interactions, including resolving concerns and de-escalating situations
- Ability to discuss fees, payments, and billing information clearly and professionally
- Strong written and verbal communication skills
- High level of professionalism, maturity, and emotional intelligence in sensitive situations
- Ability to work in a fast-paced environment with frequent interruptions
- High school diploma or GED required
- Must have reliable transportation
- Bilingual Spanish and/or Polish is a plus
Additional Details:
- Direct hire opportunity
- Business professional dress code
- Must be available to work Saturdays
Perks:
- Medical coverage begins the first month after hire; dental the following month
- Annual bonus eligibility
| Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request. |
#Admin2
-
Customer Service Clerk
Illinois
Job Title: Customer Service Clerk Location: Calumet City, IL Industry: Nonprofit / Cemetery Services Compensation: $45000 – $52000 / Year Work Schedule: Monday–Friday 8:15 AM–4:00 PM, Saturdays 9:00 AM–1:00 PM (6-day work week, onsite – 40hrs) Benefits...
Recommended
-
Billing Clerk
Chicago, IL
Job Title: Billing Clerk Compensation: $23- $25 / Hour Benefits: This position is eligible for medical, dental Position Summary: We are seeking a detail-oriented and adaptable Accounts Payable / Billing Specialist to join our fast-paced office environm...
Recommended
-
Collections Specialist
Phoenix, AZ
Job Title: B2B Collections Administrator Location (city, state): Phoenix, AZ 85040 Compensation: $21 - $27 / hour Benefits: This position is eligible for medical, dental, vision, and 401(k). Qualifications: 2+ years of B2B customer service experience S...
Recommended
-
Legal Secretary
Reston, VA
Job Title: Legal Secretary Industry: Law Firm / Corporate Legal Services Location: Reston, VA Assignment Type: Direct Hire Pay (Pay on a tiered system based on tenure, experience, and alignment): $38.50 - $47.00/hour ($80,080.00 - $97,760.00 annually) ...
Recommended
-
Litigation Legal Assistant
Dallas, TX
Job Title: Litigation Legal Assistant Location: Dallas, TX Work Schedule: Monday – Friday | 9:00 AM – 6:00 PM Type of Employment: Direct Hire Compensation: $85,000 – $95,000 annually Benefits: This position is eligible for a competitive benefits packag...
Recommended
-
Account Representative
Washington, DC
Job Title: Account Representative Industry: Nonprofit / Association Management Location (city, state): Remote Assignment Type: Contract – 3 months with potential extension Pay: $18 - $20 / hour (depending on experience) Work Schedule: Monday – Friday, ...
Recommended
-
Customer Service Representative
Aurora, CO
Job Title: Customer Service Representative Location: Aurora, CO Assignment Type: Temp-to-Hire (with strong potential for conversion) Industry: Manufacturing / Engineering Services Pay: $19.00 – $21.50 /hour Work schedule: Monday–Friday, 8:00 AM – 5:00 ...
Recommended
-
Customer Service Representative
Houston, TX
Job Title: Customer Service Representatives Location: Houston, TX Pay: $24 - $28 / hour Benefits: This position is eligible for health, dental, vision, insurance, and 401(K). The Customer Service Representative serves as the primary point of contact fo...
Recommended
-
Bilingual (English-Spanish) Customer Service Representative
McLean, VA
Job Title: Bilngual (English/Spanish) Customer Service Representative Industry: Consumer Services / Dispute Resolution Location (city, state): McLean, VA Assignment Type: Contract-to-Hire | Long-term contract assignment Pay: $25.00–$26.00/hour Work Sch...
Recommended
-
Title Curative Processor
Phoenix, AZ
Job Title: Title Curative Processor Location (city, state): Phoenix, AZ Compensation: $24/hour (Contract-to-Hire) Benefits: This position is eligible for medical, dental, vision, and 401(k). Requirements: 1–2+ years of experience in mortgage, title, fo...
Recommended
-
Contract and Proposal Specialist
Peoria, AZ
Job Title: Contract and Proposal Specialist Location (city, state): Peoria, AZ Compensation: $70,000 annually (Direct Hire) Industry: Defense Equipment Benefits: This position is eligible for medical, dental, vision, life insurance, disability coverage...
Recommended
-
Administrative Assistant
Dallas Metro Area, Texas
Job Title: Administrative Assistant Location: Dallas, TX Work Schedule: Monday – Friday, 8:00 AM – 5:00 PM Type of Employment: 6-Month Contract Compensation: $22.00 - $24.00 / Hourly Industry: Administrative Support Benefits: This position may be eligi...
Recommended
-
Administrative Assistant
Oklahoma City, OK
Job Title: Administrative Assistant Location: Oklahoma City, OK Industry: Nonprofit Pay: $18-$22/hour DOE Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: Addison Group is partnering with our client, a resp...
Recommended
-
Investor Onboarding Representative
Fort Worth, TX
Job Title: Investor Onboarding Associate Location: Fort Worth, TX Work Schedule: Monday–Friday, 8:00 AM - 5:00 PM Type of Employment: Direct Hire, Full-Time (Exempt) Compensation: $55,000–$65,000 annually Industry: Energy/Financial Services Benefits: E...
Recommended
-
Attorney Support Assistant
Washington, DC
Job Title: Attorney Support Assistant Industry: Legal Services Location (city, state): Washington, DC Assignment Type: Direct Hire Pay: $90,000 - $110,000 annually (depending on experience) Work Schedule: Hybrid schedule, Monday through Thursday onsite...
Recommended
-
Office Manager
Broomfield, CO
Job Title: Office Manager Location: Broomfield, Colorado Industry: Construction / Professional Services Pay: $22 - $24/hour Benefits: The position is eligible for medical, dental, vision, and 401(k). Contract through early September About Our Client: A...
Recommended
-
Recepionist
North Bethesda, MD
Job Title: Receptionist Industry: Senior Living Location: North Bethesda, MD Assignment Type: Contract Pay: $16 – $18 / Hour Work Schedule: Full-time, Monday–Friday, 8:00 AM – 4:00 PM Benefits: This position is eligible for medical, dental, vision, and...
Recommended
-
Product Support Specialist
Allen, TX
Job Title: Product Support Specialist Location (City, State): Allen, TX Work Schedule: Monday – Friday | 8:00 AM – 5:00 PM Type of Employment: Direct Hire Compensation: $22.00 - $25.00 / hour Industry: Manufacturing / Building Materials Benefits: This ...
Recommended
-
Concierge
Newark Metro Area, New Jersey
Job Title: Concierge Location: Bergen County, NJ Industry: Transportation Pay: $23–27/hour (depending on experience) Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client Addison Group is partnering with our clie...
Recommended
-
Customer Experience Coordinator
Lake Forest, CA
Job Title: Customer Experience Coordinator Location (city, state): Foothill Ranch, CA Industry: Manufacturing / Technology Compensation: $20 - $23 / hour Benefits: This position is eligible for medical, dental, vision, and 401(k). Work Schedule: Monday...
Recommended
-
Bilingual Customer Service Representative
Denver Metro Area, Colorado
Job Title: Bilingual Customer Service Representative Location: Centennial, CO Industry: Manufacturing Pay: $21-$23/hr Benefits: Eligible for Medical, Dental, Vision, 401K 3+ Month Contract About Our Client: Addison Group is partnering with our client, ...
Recommended
-
Administrative Assistant
Dallas, TX
Job Title: Administrative Assistant Location: Dallas, TX Schedule: Monday–Friday | 8:00–4:00 or 8:30–4:30 (flexibility for occasional after-hours events required) Employment Type: Contract-to-Hire Pay Rate: $36.00–$43.00 per hour Industry: Education Be...
Recommended
-
Administrative Assistant
Fort Worth, TX
Job Title: Administrative Assistant Location: Fort Worth, TX Work Schedule: Monday to Friday, 8:00 AM to 5:00 PM (Onsite) Type of Employment: Contract to Hire Compensation: $25 to $30 / Hour Industry: Professional Services Benefits: This position is el...
Recommended
-
Bilingual Office Manager
Denver Metro Area, Colorado
Job Title: Bilingual Office Manager Location: Broomfield, Colorado Industry: Legal Services Pay: $60000 - $65000 / Year Benefits: The position is eligible for medical, dental, vision, and 401(k). About Our Client: Addison Group is partnering with a wel...
Recommended
-
Membership Specialist
District of Columbia
Job Title: Membership Specialist Industry: Nonprofit Association / Membership Organization Location: Washington, DC (Hybrid) Assignment Type: Contract (4-6 months) Pay: $26-29/hour (commensurate with experience) Work Schedule: Monday–Friday | Standard ...
Recommended
-
Landscape Account Manager
Hamilton Township, NJ
Job Title: Landscape Account Manager Location (city, state): Hamilton, NJ Industry: Landscaping / Commercial Services Pay: $60,000 - $70,000 About Our Client: Addison Group is hiring on behalf of our client, a leading commercial landscaping services co...
Recommended
-
Landscape Account Manager
Nashville, TN
Job Title: Account Manager Location (city, state): Nashville, TN Industry: Landscaping / Commercial Services Pay: $60,000 - $75,000 About Our Client: Addison Group is hiring on behalf of our client, a leading commercial landscaping services company tha...
Recommended
-
Landscape Account Manager
Jacksonville, FL
Job Title: Landscape Account Manager Location (city, state): Jacksonville, FL Industry: Landscaping / Commercial Services Pay: $60,000 - $70,000 About Our Client: Addison Group is hiring on behalf of our client, a leading commercial landscaping service...
Recommended
-
Administrative Assistant
Fort Worth, TX
Job Title: Administrative Assistant Location: Fort Worth, TX Work Schedule: Monday to Friday, 8:00 AM to 5:00 PM (Onsite) Type of Employment: Contract to Hire Compensation: $25.00 to $29.00 per hour Industry: Professional Services Benefits: Health, Den...
Recommended
-
Inventory Assistant
Reston, VA
Job Title: Inventory Assistant Industry: Residential Construction / Homebuilding Location: Reston, VA Assignment Type: 6-Month Contract with Potential Extension Pay: $18.00 - $20.00 / hour (depending on experience) Work Schedule: Monday – Friday, 8:00 ...
Recommended