What you need to know for developing routine task automation at your organization
Automation technology is a popular tool used in the workplace. It plays an essential role in turning repetitive tasks into efficient processes so employees can focus on work that needs to be overseen by actual people.
To implement automation into your everyday processes, you need to know what it is and the benefits and challenges.
What is automation?
Automation is a technology that performs repetitive tasks people have historically executed, such as invoice processing, posting to social media channels, and other tedious tasks.
Automating these monotonous tasks allows employees to focus on more intricate work.
Benefits of automation
Automation can increase efficiency, save your organization money, reduce task errors, and allow employees to focus on initiatives that improve strategy and strive toward business growth.
Additionally, automation benefits your customers by ensuring timely and consistent service.
Challenges with automation
The largest challenge associated with automation is employee resistance. This challenge is generally rooted in the fear of their jobs becoming obsolete and the struggle to understand new automation workflows.
When introducing automation processes, address these concerns to ensure a successful implementation.
Four ways to prepare your employees for routine task automation
1. Gauge the skill level of your employees
Conducting a skills audit is the first step in preparing your employees for implementing automation.
Identify your team’s strengths and weaknesses and roles that will be affected by automation.
See if your employees possess flexibility and adaptability. These traits will help them succeed with new technology.
2. Provide employees with upskilling opportunities
It’s necessary to provide employees with training when you’re transitioning into automation.
Upskilling helps employees keep up with new technological developments, boosts their morale, and increases their confidence in their job.
3. Adopt automation software
When implementing new software, you need to work with your IT team to ensure the integration of automation tools goes smoothly.
Doing so will help reduce operational hiccups and ensure a positive experience.
4. Addressing employee’s concerns throughout implementation
You need to employ effective communication strategies and involve your teams to reduce their fear and unwillingness to adopt automation tools.
To help support employees transitioning to new roles, provide resources to guide them through the automation changes.
How a talent solutions firm can help with routine task automation
Talent solution firms like Addison Group can identify and place qualified talent during your automation transitions.
We can find temporary or permanent staffing solutions that fit your organization’s needs.
Tools that perform routine task automation
- Robotic process automation (RPA): RPA are software robots that automate repetitive tasks. A common task this technology can automate is invoice processing.
- Artificial intelligence (AI) and Machine learning: AI and machine learning use algorithms to complete actions that usually require human intervention. This technology can be used to analyze customer feedback to improve their experience.
- Smart building management systems: By using sensors and automation, smart building management systems can manage building operations effectively by optimizing energy usage and reducing costs.
- Internet of Things (IoT) devices: IoT devices allow for automated data collection and management by connecting physical items to the internet. A popular use for this technology is automating inventory management, where you can ensure correct stock levels.
- Chatbots and virtual assistants: This technology allows direct interaction with customers to address their questions and provide a positive experience by sending quick responses.
Laying the foundation for routine task automation at your organization
Implementing automation ensures your organization continues to grow and remains competitive in your industry.
The main thing you should focus on when incorporating automation into your business operations is having the right team by your side.
Addison Group has more than 20 years of experience finding the right talent to support organizations through technological implementations. Let’s talk about how we can support your technology initiatives.
