Claims Operations Manager
Oklahoma City, OK
Category: Administrative
Reference ID: 10079102
Shortcut: http://addisongroup.gosnaphop.com/ahXNfy
Job Title: Claims Operations Manager
Location: Oklahoma City, OK
Industry: Insurance
Pay: $100,000 - $125,000 annually (DOE)
Benefits: This position is eligible for medical, dental, vision, and 401(k).
About Our Client:
Addison Group is partnering with a respected insurance organization seeking an experienced leader to oversee claims operations and drive team performance. This position is responsible for leading multiple levels of claims professionals, ensuring operational excellence, regulatory compliance, and a high standard of customer service across disability, absence management, and supplemental health claims functions.
Job Description:
Our client is seeking a Claims Operations Manager to provide strategic leadership and oversight for claims administration teams. This individual will be responsible for developing leaders, improving operational efficiency, managing resources, and ensuring claims are processed accurately and in accordance with company policies and regulatory requirements. The ideal candidate is a proven people leader with extensive insurance claims experience and a passion for continuous improvement.
Key Responsibilities:
- Lead and support multiple claims teams, including supervisors and experienced claims professionals
- Establish performance objectives, monitor results, and drive accountability across the department
- Ensure claims are handled accurately, consistently, and within established service standards
- Partner with senior leadership to address escalated claim matters, complex case reviews, and risk-related concerns
- Collaborate with legal and compliance teams on claim-related disputes and litigation support activities
- Evaluate staffing needs, workload trends, and operational metrics to ensure proper resource allocation
- Develop and mentor leaders within the organization, providing coaching, feedback, and professional development opportunities
- Analyze workflows and identify opportunities to improve efficiency, service quality, and customer outcomes
- Lead departmental initiatives focused on process enhancement, system improvements, and operational excellence
- Foster a culture of collaboration, accountability, and exceptional customer service
Qualifications:
- Minimum of 6 years of leadership or management experience
- 7–10 years of insurance industry experience, including significant claims management experience
- Strong understanding of disability, absence management, life, or supplemental medical claims processes
- Demonstrated success leading large teams and developing future leaders
- Exceptional communication, relationship-building, and conflict-resolution skills
- Strong analytical and problem-solving abilities with experience handling complex claims issues
- Ability to make sound business decisions in a fast-paced environment
- Proficiency with Microsoft Office applications and other business software platforms
- Comfortable adapting to new technology and working within digital, paperless environments
Additional Details:
- Full-time leadership opportunity
- High-impact role with responsibility for team performance and operational outcomes
- Opportunity to influence strategy, process improvements, and customer experience initiatives
- Cross-functional collaboration with leadership, compliance, legal, and operational teams
- Focus on employee development, succession planning, and organizational growth
Perks:
- Competitive salary and benefits package
- Leadership role with visibility across the organization
- Career advancement opportunities
- Collaborative and mission-driven culture
- Opportunity to drive meaningful improvements and team success
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
-
Director of Operations
Maryland
Job Title: Director of Operations Location (city, state): Montgomery County, MD Industry: Construction/Environmental Pay: $165,000-180,000/yr Benefits: Comprehensive medical, dental, vision, 401(k), PTO, and additional executive-level benefits About Ou...
Recommended
-
Customer Service Manager
Irving, TX
Job Title: Customer Service Manager Location (City, State): Dallas, TX Work Schedule: M – F, 10:30 am – 7 pm Type of Employment: Direct Hire Compensation: $85,000 - $100,000 Industry: Professional Services Benefits: This position is eligible for a comp...
Recommended
-
Customer Service Manager
Okarche, OK
Job Title: Customer Service Manager Location: Northwest Oklahoma City, OK Industry: E-Commerce Pay: $65,000 - $75,000 annually Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: Addison Group is partnering wi...
Recommended
-
Operations Specialist
New York City Metro Area, New York
Job Title: Operations Specialist Industry: Service Location: Long Island, NY Assignment Type: Direct Hire Pay: $75000 -$85000 / Year Work Schedule: Monday-Friday | 9:00 AM-6:00 PM | Fully onsite, 5 days per week Benefits: This position is eligible for ...
Recommended
-
Chief Technology and Operations Officer (Secret Clearance) - Hybrid in Arlington, VA
Arlington, VA
Chief Technology Operating Officer (CTOO) Location: Arlington, VA (Hybrid) Clearance: Active Secret Clearance Required (Top Secret Preferred) Employment Type: Contract-to-Hire Position Overview Our client is seeking a strategic and results-driven Chief...
Recommended
-
Service Manager
Vernon Hills, IL
Title: Service Manager Onsite: Monday-Friday Location: Northwest Suburbs - Chicagoland Salary: $90,000-$110,000 + Bonus Benefits: Healthcare, Dental, PTO, 401k Position Overview We are seeking an experienced Service Manager to lead all service operatio...
Recommended
-
Operations Manager
Austin-Round Rock-San Marcos Metro Area, Texas
Job Title: Operations Manager Industry: Transportation / Private Charter / Fleet Operations Location (city, state): Austin, TX Assignment Type: Direct Hire Pay: $85,000–$95,000 + discretionary performance bonus Work Schedule: Monday–Friday, 8:00 AM–5:0...
Recommended
-
Banking Manager
Edmond, OK
Job Title: Banking Manager Location: Edmond, Oklahoma (South) Industry: Banking & Financial Services Pay: $55,000–$85,000 / Annually (DOE) Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: Addison Group is p...
Recommended
-
Banking Manager
Edmond, OK
Job Title: Banking Manager Location: Edmond, OK Industry: Banking & Financial Services Pay: $55,000–$85,000/year (DOE) Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: Addison Group is partnering with our c...
Recommended
-
Healthcare Account Associate
Bethesda, MD
Job title: Healthcare Account Associate Location: Remote | Travel to Bethesda, MD approximately 35% Industry: Healthcare / Health Insurance Claims Pay: $75,000 - $90,000 / Annually Benefits: This position is eligible for medical, dental, vision, life i...
Recommended
-
Branch Manager - Operations-Landscaping
Elmhurst, IL
Title: Branch Manager - Operations Location: Elmhurst, IL Industry: Commercial Landscaping, Facilities & Environmental Services Compensation: $90,000 – $110,000 / Annually depending on experience. Performance-based bonus program Benefits: Medical, dent...
Recommended
-
Landscape Branch Manager
Reno, NV
Title: Landscape Branch Manager Location: Reno, Nevada Industry: Facilities & Environmental Services, Commercial Landscaping Compensation: $95,000 –$115,000 / Annually depending on experience, performance based bonus program Benefits: This position is ...
Recommended
-
Insurance Follow-Up Representative
Greenville, SC
Title: Insurance Follow-Up Representative Location: Greenville, SC Compensation: $17.50 – $24.50 / hour Benefits: This position may be eligible for medical, dental, vision, and 401(k) benefits, depending on individual selections and applicable work-hou...
Recommended
-
Assistant Property Manager
Plano, TX
Job Title: Assistant Property Manager Location: Plano, TX Work Schedule: Monday – Friday, standard business hours Type of Employment: Direct Hire Compensation: $65000 – $75000 / Year Industry: Commercial Real Estate / Property Management Benefits: This...
Recommended
-
Teller Supervisor
Oklahoma City, OK
Job Title: Teller Supervisor Location: Oklahoma City, Oklahoma Industry: Banking / Financial Services Pay: $40,000 - $50,000 / Annually Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: Addison Group is part...
Recommended
-
Senior Director of Financial Planning and Analysis
Philadelphia Metro Area, Pennsylvania
Senior Director, Financial Planning & Analysis (FP&A) The Senior Director of FP&A will be a key finance leader responsible for driving financial planning, forecasting, performance analysis, and strategic decision support across the organization. Report...
Recommended
-
Customer Operations Specialist
Hoffman Estates, IL
Job Title: Customer Operations Specialist Industry: Manufacturing Location (city, state): Hoffman Estates, IL Assignment Type: Contract for 4+ months Pay: $23–$24 per hour Work Schedule: Monday–Friday, 8:00 AM–5:00 PM with a 1-hour lunch OR 8:00 AM–4:3...
Recommended
-
Customer Service Representative | 12pm-9pm
Itasca, IL
Job Title: Customer Service Representative - 2nd Shift | 12pm-9pm, Sun-Thur Location (City, State): Itasca, IL Industry: Transportation / Logistics Pay: $23 - $24 / hour (based on experience) Benefits: This position is eligible for medical, dental, vis...
Recommended
-
Business Support Lead
Austin, TX
Job Title: Business Support Lead Location: Austin, TX Job Type: Direct Hire Industry: Interior Design Pay: $90,000–$95,000 Work Schedule: Monday-Friday, 8:00AM-5:00PM, Fully Onsite Benefits: This position is eligible for medical, dental, vision, and 40...
Recommended
-
Bilingual Office Manager
Irving, TX
Job Title: Bilingual Office Manager Location (City, State): Irving, TX Work Schedule: M-F, 8-5 CST, some weekends required Type of Employment: Permanent Compensation: $65,000 - $70,000 Industry: Professional Services Benefits: This position is eligible...
Recommended
-
Medical Biller
Columbia, SC
Title: Medical Biller (Full Cycle) Location: Columbia, SC Compensation: $17.00 – $22.00 per hour Benefits: This position may be eligible for medical, dental, vision, and 401(k) benefits through Addison Group during the contract period. About the Opport...
Recommended
-
Senior Human Resources Business Partner Consultant
Washington, DC
Job Title: Senior Human Resources Business Partner Consultant Industry: Nonprofit / Research Organization Location (City, State): Washington, DC Assignment Type: Contract-to-Hire Pay: $45 - $52/hour (depending on experience) Work Schedule: Monday – Fri...
Recommended
-
MEP Project Executive
Houston Metro Area, Texas
Project Executive – MEP (Electrical & Mechanical) Location: Houston, Texas Compensation: $130,000 – $160,000 Role Summary Seeking an experienced Project Executive with 15+ years of commercial MEP construction experience to provide senior leadership acr...
Recommended
-
Environmental Health and Safety Manager
Itasca, IL
Job Title: Environmental Health & Safety Manager Industry: Manufacturing Location (city, state): Wood Dale, IL Assignment Type: Direct Hire Pay: $85 - $95K based on experience plus bonus Work Schedule: Full-Time | Onsite Benefits: This position is elig...
Recommended
-
Landscape Account Manager
Hamilton Township, NJ
Job Title: Landscape Account Manager Location (city, state): Hamilton, NJ Industry: Landscaping / Commercial Services Pay: $60,000 - $70,000 About Our Client: Addison Group is hiring on behalf of our client, a leading commercial landscaping services co...
Recommended
-
Landscape Account Manager
Jacksonville, FL
Job Title: Landscape Account Manager Location (city, state): Jacksonville, FL Industry: Landscaping / Commercial Services Pay: $60,000 - $70,000 About Our Client: Addison Group is hiring on behalf of our client, a leading commercial landscaping service...
Recommended
-
Human Resources Business Partner (Manufacturing)
Newport News, VA
Job Title: Human Resources Business Partner (HRBP) Industry: Manufacturing Location (city, state): Newport News, VA (Fully On Site) Assignment Type: Direct Hire Pay: $75,000-80,000/year, commensurate with experience Work Schedule: Monday–Friday, 8:30 A...
Recommended
-
Mortgage Department Manager
tulsa, OK
Job Title: Mortgage Department Manager Location: Tulsa, OK Type of Employment: Direct Hire Compensation: $70k-80k Industry: Banking - Credit Union Benefits: Full Package Position Summary Addison Group is hiring on behalf of our client a Mortgage Manage...
Recommended
-
Senior Account Manager
Brownsburg, IN
Role: Senior Account Manager Location (city, state): Indianapolis, IN Work Schedule: M-F, 8 – 5 Type of Employment: Direct Hire Compensation: $100,000 - $115,000 / year Industry: Life Sciences / Pharmaceutical Services Benefits: This position is eligib...
Recommended
-
Accounts Receivable Manager
Long Beach, CA
Position Title: Accounts Receivable Manager Location: Long Beach, CA (On-Site) Assignment Type: Permanent Hire Compensation: $80,000 - $100,000 annually + Bonus Work Schedule: Monday - Friday, 9:00 AM - 5:00 PM Benefits: This position is eligible for M...
Recommended