Success story: Kranz and Bridgepoint drive NetSuite success for West Coast skincare leader

An award-winning West Coast skincare brand was suffering from excessive labor costs due to manual processes and a lack of data integrity across systems.

Challenge

An award-winning West Coast skincare brand was facing rising labor costs and operational inefficiencies caused by manual processes and fragmented data across multiple systems. The client first partnered with Kranz, who successfully built a fully functional Finance & Accounting services platform. This solution was designed to support both C-GMP manufacturing requirements and the agility needed for a fast-paced eCommerce go-to-market strategy.

However, without a modern tech stack, the client’s infrastructure was limited to tier three systems, requiring most work to be done manually. This created a costly, unsustainable operating model.

Solutions

When the client secured budget approval to implement NetSuite, Kranz, acting as the project champion, sought proposals from four consulting firms. After a competitive evaluation focused on capability—not cost—Kranz recommended Bridgepoint Consulting, fully disclosing that Bridgepoint was also part of the Addison Group portfolio of companies.

The client selected Bridgepoint for its depth of expertise and proven track record. Six seasoned Bridgepoint consultants were deployed to lead the initiative, consolidating six separate applications into one streamlined NetSuite ERP platform.

Through the collaboration, the client gained a fully integrated Finance & Accounting platform paired with a modern ERP system. This partnership not only reduced manual work and labor costs but also equipped the client with the scalability and efficiency needed to support rapid growth.

Addison Group brands bring together the power of exceptional talent and strategic technology consulting — delivering integrated solutions that help businesses scale smarter, innovate faster, and stay ahead of change.