Title: Technology Engineer

Salary: $115,000 - $145,000

Location: Houston, Texas

Expectations & Main responsibilities

• As a member of companies catalytic Reforming & Aromatics Technology team for the Americas Regional Operations Center (ROC), the successful candidate will:

1. Report to the Senior Technology Manager for Reforming.
2. Support companies catalytic Reforming & Aromatics technologies and catalyst offers within the Americas ROC territory.
3. Provide technical support to companies Americas ROC Catalyst & Absorbents and Process Licensing businesses including after sales customer support and performance reviews.
4. Ensure that they and their colleagues comply with Americas ROC Quality, Health & Safety and Environmental (QHSE) policies to achieve QHSE objectives.

• As a technical expert with companies catalytic Reforming technology team, these individual responsibilities will include the following tasks:

1. Collaborate with technology counterparts within companies to ensure technology engineering tools and processes in Americas ROC represent the latest and most updated versions.
2. Develop and maintain internal design standards consistent with the most updated tools and processes within company.
3. Develop, present and ensure follow-up of technical projections for replacement of existing and supply of new catalysts.
4. Develop, present and ensure follow-up of technical proposals and studies in support of evaluations by clients of company technologies and integrated solutions, for grass root and revamp projects.
5. Support development of commercial proposals for company ROC Catalyst & Absorbent and Process Licensing businesses, including solutions for revamping existing units.
6. Contribute to the execution of awarded projects through the following:

• develop the expert basis including the definition of the selected catalyst, evaluation of expected performance and selection of the process performance guarantees
• collaborate with the engineering team to ensure the design meets the expected performance as defined in the expert basis
• participate in client meetings throughout project execution to ensure clear communication between company and the client. 

1. Identify and propose improvement concepts to drive technology development positioning for successful award of future licenses, including collaborating with the global technology development and improvement teams, as needed.
2. Provide after sales technical service to company clients with the following objectives:

• Ensuring safe and successful commission of new units, including development and review of startup/shutdown procedures, and supervision in the field
• Monitoring clients’ units and catalysts performances using company Connect’In^TM remote monitoring solution, support clients in optimizing their operations, and troubleshooting all through both remote support as well as regular visits/meetings at clients’ sites
• Build long term relationships with clients while showcasing companies expertise and best in industry technical support.
• Promote companies Connect’In^TM remote monitoring solution

1. Provide training to companies ROC team members from all business units, as needed.
2. Promote technology with external parties and present technology advantages in various meeting formats, from large industry conferences to smaller one-on-one settings.
3. Assist other Technology Engineers, as needed.

TECHNICAL & BEHAVIORAL REQUIREMENTS

Technical Qualifications and Skills

• BS, MS or PhD. degree in Chemical Engineering or equivalent experience required.
• Two or more (2+) years of experience in the petrochemical and/or refining industry; demonstrated experience with catalytic Reforming preferred.
• Field experience preferred; experience in commissioning/startup/shutdown activities and ongoing operational support for catalytic Reforming units preferred.
• Strong knowledge in chemical engineering fundamentals including reaction engineering, catalyst and general chemistry required.
• Experience with PRO/II simulation software (or similar) preferred and Excel-based modelling tools required.
• Experience in basic process design, project engineering and/or economics preferred.
• Experience giving technical presentations to large audiences is preferred.

Behavioral Competencies

• Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Tech Savvy: Anticipating and adopting innovations in business-building digital and technology applications.
• Drives Results: Consistently achieving results, even under tough circumstances.
• Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
• Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.
• Self-Development: Actively seeking new ways to grow and be challenged using both formal and informal development channels.
• Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Manages Complexity: Making sense of complex, high quantity, and sometimes-contradictory information to effectively solve problems.
• Interpersonal Savvy: Relating openly and comfortably with diverse groups of people.
• Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

QHSE REQUIREMENTS

Quality:

• Take responsibility for the sustainability of company and ensuring quality performance.
• Report any and all quality-related concerns to your manager.
• Maintain awareness, proactively participate and support all company policies for quality management.
• Assist in the continual improvement of an effective Business Management System complying with the requirements of ISO 9001:2015.
• Assist in achieving Business Unit, Regional and Global Quality Management Program goals and objectives.

Health and Safety:

• Take responsibility for the health and safety of self and others.
• Report any and all health and safety concerns or near misses to your manager.
• Maintain awareness, proactively participate and support all company policies and objectives for health and safety.
• Assist in the continual improvement of an effective Business Management System complying with the requirements of OHSAS18001:2007.

Environmental:

• Take responsibility for the sustainability of company and protecting the environment.
• Report any and all environmental concerns to your manager.
• Maintain awareness, proactively participate and support all company policies for environmental protection.
• Assist in the continual improvement of an effective Business Management System complying with the requirements of ISO 14001:2015.
• Assist in achieving Business Unit, Regional and Global Environmental Management Program goals and objectives.