Inside Sales Coordinator
Downers Grove, IL
Category: Administrative
Reference ID: 10059412
Shortcut: http://addisongroup.gosnaphop.com/6lGrQw
Job Title: Inside Sales Coordinator
Location (city, state): Downers Grove, IL (with travel to Chicago, IL)
Industry: Technology
Pay: $23-25/hr based on experience
Benefits: This position is eligible for medical, dental, vision, and 401(k).
About Our Client:
Addison Group is hiring an Inside Sales Coordinator for our publicly traded technology manufacturing customer located in Downers Grove. This entry-level role is a great opportunity for a recent college graduate who is interested in building a career in sales. The position provides hands-on experience supporting a high-profile account, assisting with customer communication, sales coordination, and account development.
Job Description:
The Inside Sales Coordinator will assist account representatives with administrative support, customer outreach, and sales tasks. This role includes regular communication with customers, supporting account visits, and managing sales-related processes. The position is based in Downers Grove, with travel to downtown Chicago 2–4 times per month (travel reimbursed).
Key Responsibilities:
- Provide day-to-day sales support for account representatives.
- Respond to customer inquiries regarding products, pricing, availability, and inventory.
- Assist with quotes, demo requests, allocation requests, and order follow-ups.
- Maintain accurate CRM records and customer information.
- Support customer visits, events, and training sessions with account managers.
- Serve as an additional point of contact for a large account, strengthening relationships.
- Assist with outreach campaigns and ongoing customer engagement.
- Escalate issues and ensure timely resolution when needed.
Qualifications:
- Bachelor’s degree required (Marketing, Business, Communications, or related field).
- 0–2 years of experience; customer service or sales background strongly preferred (retail acceptable).
- Ability to learn and work with CRM tools (Salesforce experience a plus).
- Strong communication, organizational, and problem-solving skills.
- Interest in pursuing a career in sales or account management.
- Technical aptitude; ProAV experience is a plus, but not required.
Additional Details:
- Entry-level position with growth opportunities in mind.
- Travel to Chicago for client visit 2-4x a month
- Role primarily in office with some remote days after training
Perks:
- Opportunity to gain hands-on sales and account management experience.
- Exposure to a large, high-profile client.
- Travel opportunities with reimbursement.
- Supportive, collaborative team environment.
- Strong career development and growth potential.
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualifies individuals with disabilities upon request.
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