Business Travel Program Operations Coordinator
Chicago, IL
Category: Administrative
Reference ID: 10075810
Shortcut: http://addisongroup.gosnaphop.com/jH4H8w
Job Title: Business Travel Program Operations Coordinator
Location: Chicago, IL (100% Remote)
Industry: Hospitality / Travel Operations
Compensation: $22.00 - $25.00 per hour
Work Schedule: Monday-Friday | 40 hours per week | Preferred 9:00 AM - 5:00 PM CT
Benefits: This position is eligible for medical, dental, vision, and 401(k).
About Our Client:
Addison Group is partnering with our client, a leader in the hospitality industry, to identify a Business Travel Program Operations Coordinator. This long-term remote opportunity will support a high-visibility business travel program during the rollout and stabilization of a new technology platform. The ideal candidate will enjoy working in a collaborative environment, partnering with cross-functional teams, and delivering exceptional support to both internal and external stakeholders.
Job Description:
Our client is seeking a detail-oriented and customer-focused Business Travel Program Operations Coordinator to support daily operations for a business travel program while assisting with the implementation and ongoing support of a new platform. This individual will play a key role in account administration, data management, issue resolution, reporting, and process improvement initiatives. The position offers the opportunity to work closely with sales, operations, digital product teams, and hotel partners to ensure a seamless customer experience.
Key Responsibilities:
- Support day-to-day operations for a business travel program, including account setup, onboarding activities, and user support.
- Assist with platform migration efforts through data review, validation, reconciliation, and quality assurance processes.
- Manage account maintenance activities, including profile updates, administrator changes, and troubleshooting support.
- Respond to inquiries from internal teams, hotel partners, and program participants while coordinating timely resolutions.
- Collaborate with cross-functional stakeholders to address operational challenges and support ongoing program enhancements.
- Generate and maintain operational reports, dashboards, and tracking tools to support business objectives.
- Assist with documentation of processes, workflows, and standard operating procedures.
- Monitor account activity and support initiatives focused on account engagement and reactivation.
- Serve as a backup resource for critical operational processes to ensure continuity during platform transition and post-launch support.
Qualifications:
- 1-3+ years of experience in hospitality operations, customer support, account coordination, travel operations, or a related field.
- Hospitality, hotel sales, travel industry, or customer service experience preferred.
- Hotel transient sales experience strongly preferred.
- Proficiency with Microsoft Excel, including data management, reconciliation, and reporting functions.
- Experience working with CRM, PMS, CRS, Opera, Envision, or similar hospitality systems is a plus.
- Strong customer service mindset with the ability to independently manage inquiries and escalations.
- Excellent organizational skills and ability to manage multiple priorities simultaneously.
- Strong written and verbal communication skills.
- Analytical mindset with strong attention to detail and data accuracy.
- Ability to quickly learn new systems and processes in a fast-paced environment.
Additional Details:
- Assignment Length: 9 months
- 100% Remote opportunity
Perks:
- Fully remote work environment
- Exposure to large-scale technology implementation and operational transformation initiatives
- Collaborative and supportive team environment
- Opportunity to work alongside leaders across multiple business functions
- Gain experience supporting a globally recognized hospitality organization
- Training provided on the new business travel platform and operational processes
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
-
Digital Coordinator
Bethesda, MD
Job Title: Digital Coordinator Industry: Media / Advertising Operations Location (City, State): Bethesda, MD Assignment Type: Contract through November 2026 Pay: $17.95/hour Work Schedule: Hybrid schedule — onsite Monday, Tuesday, and Thursday; remote ...
Recommended
-
Operations Coordinator
Vienna, VA
Job Title: Operations Coordinator Industry: Technology / Aviation Technology / Infrastructure Services Location: Vienna, VA Assignment Type: Contract-to-Hire Pay: $35.00 - $38.00 per hour Work Schedule: Monday-Friday, 9:00 AM - 5:00 PM (100% Onsite) Be...
Recommended
-
Business Development Manager
Lake Forest, CA
Job Title: Business Development Manager Location (City, State): Remote (United States) Industry: Technology Solutions / Business Services Compensation: $110,000 - $120,000 base salary + discretionary bonus Work Schedule: Monday-Friday, 8:00 AM - 5:00 P...
Recommended
-
Customer Operations & Service Manager
Andover, MA
Job Title: Customer Operations & Service Manager Location (city, state): Andover, MA Industry: Manufacturing / Industrial Technology Pay: $125,000 – $150,000 DOE Benefits: Full benefits package (medical, dental, vision, PTO, and more) About the Role: W...
Recommended
-
Customer Success Manager
Centennial, CO
Job Title: Customer Success Manager Location: Centennial, CO Industry: Manufacturing Pay: $83,000 - $117,000 annually Benefits: Eligible for Medical, Dental, Vision, 401K About Our Client: Addison Group is partnering with a well-established manufacturi...
Recommended
-
Supply Chain and Finance Manager
Aplington, IA
Supply Chain & Finance Manager Employment Type: Full Time/Salaried, Exempt Status Location: Aplington, Iowa 50604 Base Salary: $65,000 - $80,000 Position Overview: A growing manufacturing organization within the windows and building products industry i...
Recommended
-
Account Director
Baltimore, MD
Job Title: Account Director (Utilities & Energy) Industry: Digital Consulting / Technology Services Location: Remote (U.S.) Assignment Type: Contract (Long-Term / Indefinite) Pay: $40.00 - $45.00 per hour Work Schedule: Full-time, Monday-Friday, approx...
Recommended
-
Assistant Property Manager
Plano, TX
Job Title: Assistant Property Manager Location: Plano, TX Work Schedule: Monday – Friday, standard business hours Type of Employment: Direct Hire Compensation: $65000 – $75000 / Year Industry: Commercial Real Estate / Property Management Benefits: This...
Recommended
-
Site Accountant
Walterboro, SC
Job Title: Site Accountant Location: Walterboro, SC (100% Onsite) Compensation: $60,000 – 75,000 Benefits: This position is eligible for medical, dental, vision, and 401(k). Are you looking for a growth opportunity with a stable manufacturing organizat...
Recommended
-
Customer Support Specialist
Phoenix, AZ
Job Title: Customer Support Specialist & Data Entry Coordinator - Contract Role Location (city, state): Phoenix, AZ - 85040 Compensation: $18 - $19 / hour Benefits: This position is eligible for medical, dental, vision, and 401(k). Qualifications: Prio...
Recommended
-
Customer Experience Coordinator
Lake Forest, CA
Job Title: Customer Experience Coordinator Location (city, state): Foothill Ranch, CA Industry: Manufacturing / Technology Compensation: $20 - $23 / hour Benefits: This position is eligible for medical, dental, vision, and 401(k). Work Schedule: Monday...
Recommended
-
Senior Product Owner
Dallas
Job Title: Senior Product Owner Location: Remote Assignment Type: Contract - long-term Compensation: $70-$80/hour Benefits: This position is eligible for Medical, Dental, Vision, 401(k) Job Description: We are seeking a tenured Product Owner with a str...
Recommended
-
Recruiting Coordinator
Arizona
Job Title: Recruiting Coordinator (Remote) Location (City, State): Remote Fully Remote (Open to candidates located in eligible U.S. states) Compensation: $23.00 - $27.00 per hour, depending on experience Benefits: This position is eligible for medical,...
Recommended
-
OT Systems Engineer
Nashville, TN
Job Title: OT Manufacturing Systems Engineer Location (city, state): 100% Remote (limited travel) Compensation: $50-60/hour Benefits: This position is eligible for medical, dental, vision, and 401(k). Qualifications: 5+ years of OT/manufacturing system...
Recommended
-
Head of Quantitative Research Senior Data Architect
Lanham, MD
Title: Head of Quantitative Research / Senior Data Architect (Confidential – Manufacturing & AI Transformation) Location: REMOTE EST or Mid-Atlantic Region Salary Range: $170,000 – $250,000 Base Salary + Profit Sharing Benefits: Health, Dental, Vision,...
Recommended
-
Account Representative
Washington, DC
Job Title: Account Representative Industry: Nonprofit / Association Management Location (city, state): Remote Assignment Type: Contract – 3 months with potential extension Pay: $18 - $20 / hour (depending on experience) Work Schedule: Monday – Friday, ...
Recommended
-
HR Analyst
Irving, TX
Job Title: HR Analyst Location (City, State): Irving, TX Work Schedule: Hybrid (3 days onsite, 2 days remote) | Monday–Friday, 8:00 AM–5:00 PM Type of Employment: Direct Hire Compensation: $75,000–$90,000 annually + bonus opportunity Industry: Professi...
Recommended
-
Customer Service Coordinator
Deer Park, IL
Job Title: Customer Service Coordinator Location (city, state): Deer Park, IL Industry: Medical Device Manufacturing Pay: $26-28/hr Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: Addison Group is partneri...
Recommended
-
Accounts Receivable Specialist
Washington, DC
Title: Accounts Receivable Specialist Location: Gaithersburg, MD Type: 6 Month Contract Compensation: $25 - $30 / Hour Benefits: This position is eligible for medical, dental, vision, and 401(k). About the Opportunity A well known pharmaceutical compan...
Recommended
-
Cloud Solutions Architect
Herndon, VA
Position: Cloud Solutions Architect Location: Mostly Remote with occasional Travel to Herndon, VA or other states Length: 6 -12 -month Contract to Hire Target Pay Range: $110 - $115/ Hourly Target Conversion Salary: $170,000 - $215,000 / Annually Benef...
Recommended
-
Sales Arborist
Woodinville, WA
Job Title: Tree Care Business Developer Location: Woodinville, WA Pay: $80,169 - $105,000 The Tree Care Service (TCS) Business Developer (BD) manages the tree care services pipeline from prospecting to closing. The TCS Business Developer collaborates w...
Recommended
-
Sales Arborist
Albuquerque, NM
Job Title: Tree Care Business Developer Location: Albuquerque New Mexico Pay: $70,000 - $80,000 + commissions The Tree Care Service (TCS) Business Developer (BD) manages the tree care services pipeline from prospecting to closing. The TCS Business Deve...
Recommended
-
Concur Administrator
Schiller Park, IL
Position: Concur Administrator Location: Chicago, IL Pay: $85,000 - $100,000 / year Benefits: This position is eligible for medical, dental, vision, and 401(k). Position Overview We are seeking an experienced Concur / Expense Administrator to lead the ...
Recommended
-
Logistics Coordinator
Franklin, TN
Job Title: Supply Chain & Logistics Coordinator Location (City, State): Brentwood, TN Industry: Distribution / Logistics Pay: $28-36/hour Type: Contract to Hire or Direct Hire Benefits: Eligible for Medical, Dental, and Vision About Our Client: Addison...
Recommended
-
Office Administrator
Tempe, AZ
Job Title: Office Administrator Location (city, state): Phoenix, AZ Compensation: $20–$25/hour (Contract-to-Hire) Benefits: This position is eligible for medical, dental, vision, and 401(k). Industry: Construction Work Schedule: Monday–Friday, 7:00 AM ...
Recommended
-
Staff Accountant
Charlotte-Gastonia-Rock Hill Metro Area, North Carolina
Job Title: Staff Accountant (Contract-to-Hire) Location: Charlotte, NC Pay: $65000 – $70000 / Year ($31–33/ hour equivalent) Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: Addison Group is partnering with...
Recommended
-
Director of Identity & Access Management
Dallas, TX
Title: Director of Identity & Access Management Location: Remote CST only Salary Range: $175000 – $220000 / Year + Bonus + Long-Term Incentives Benefits: Health, Dental, Vision, 401(k), PTO, Executive Incentives Sponsorship: Position is not eligible fo...
Recommended
-
Adobe (AEM) Global Digital Experience Manager
Milwaukee, WI
Adobe/AEM Global Digital Experience Manager Milwaukee, WI Benefit Details: Health benefits: Medical, dental, vision, HSA, wellness programs, etc. 401k and/or employee savings programs Employee time off (vacation and designated holidays) Employee and fa...
Recommended
-
Senior Data Analyst
District of Columbia
Title: Senior Data Analyst Location: Remote Job Type: Full-Time | Exempt Salary: $135,000 - $150,000 / Year Benefits: This position is eligible for medical, dental, vision, and 401(k). Job Description: The Informatics Data Analyst has primary responsib...
Recommended
-
Administrative Assistant
Dallas, TX
Job Title: Administrative Assistant Location: Dallas, TX Schedule: Monday–Friday | 8:00–4:00 or 8:30–4:30 (flexibility for occasional after-hours events required) Employment Type: Contract-to-Hire Pay Rate: $36.00–$43.00 per hour Industry: Education Be...
Recommended