Order Entry / Parts Assistant Customer Service Rep

Location: Chicago Region
Service Area: AA: Customer Service
Job Type: Contract

Order Entry Customer Service Representative

Are you looking for a full time position where you will receive company and colleague support, training, and a competitive compensation? You're in the right place!

We are seeking a motivated, professional, and courteous Order Entry Customer Service Representative.

Our organization offers competitive compensation and benefits, a wonderful workplace culture, continued career growth and advancement opportunities!

Location: Lincolnshire, IL

Salary: 50-54K


8:30am-4:30pm, Monday-Friday


  • 1-1 training
  • Family feel environment / very close knit group!
  • Quick growth
  • Competitive benefits structure: Medical, Dental, Vision, PTO
  • Most competitive growth in the industry
  • Rapid career growth


  • 2-5 years of experience managing Customer Order input
  • MS Excel Savvy


  • Responsible for order entry and order management for domestic and international customers
  • Review orders and expedite as necessary
  • Resolve customer issues such as back orders, lead time issues, returns, etc
  • Ensure vendor files and contact information is accurate and up to date
  • Maintain various spreadsheets and other data records by extracting, combining, updating, and creating new spreadsheets
  • Document processes and update existing scripts
  • Manage special projects as assigned
  • Make electronic copies and perform other clerical functions and duties as assigned
  • Maintain an organized and secure work environment
  • Support co-workers in other departments as needed
  • Inform Manager of all noteworthy activities
  • Follow safety guidelines and department and corporate policies and procedures

Why choose Addison Group?

  • Pay: We negotiate high salaries using US Bureau of Labor Statistics
  • Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses
  • Permanent Employment: Many of Addison’s Administrative job openings lead to potential permanent employment
  • Connections: You connect directly with hiring managers from renowned organizations
  • Options: You are presented multiple employment options near your home
  • Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation